After using it for years I now get message on screen "Windows Vista Build 6002 This copy of Windows is not genuine "

Anonymous
2011-05-29T10:36:13+00:00

After using Windows Vista for years in my Dell Inspiron1420 laptop  I now get message on screen

"Windows Vista  Build 6002 This copy of Windows is not genuine  "

I am then told

This copy of Windows is not activated.Click here to activate Windows now

Product ID  89578-OEM-7332157-00204   Change Product Key

when I do that I am told it is INVALID

Dell confirm they do not preload fake windows software.

What can I do?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2011-06-12T09:16:50+00:00

    For some reason the Operating system is unable to properly read the BIOS SLIC table on which it depends to self-activcate teh OEM_SLP License in use.

    The solution is to change the Product Key  to the one on your COA stiaker on the machne's case, and then activate by phone.

    Open System Properties, and scroll to the bottom of the page - cick on the Change Product Key link there, and follow the instructions - when it comes to activation pick teh alternative method - phone.

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  2. Anonymous
    2011-06-12T12:25:20+00:00

    Great but what do U do with this diagnostic report to get ridof the persistent THIS IS COPY OF WiNDOWS IS NOT GENUINE  message on screen ?

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  3. Anonymous
    2011-06-12T12:39:50+00:00

    OK I keyed in the product key but got message

    the product key you have entered does not appear to be a valid Windows Vista productt key

    what else can I do next

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  4. Anonymous
    2011-06-12T12:46:09+00:00

    It is getting more complicated with a string of comments addressed to NOEL when I am NOT NOEL !

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  5. Anonymous
    2011-06-12T12:55:02+00:00

    My problem with Vista is getting more convoluted with emails addressed to NOEL and Cecilia neither of whom is me ending up in my inbox ,,,,they seem to have a similar problem though so are the 3 of us going around in a circle now.At this rate we might be obliged to purchase Windows 8 to resolve our strange and inexplicable problem

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