After using it for years I now get message on screen "Windows Vista Build 6002 This copy of Windows is not genuine "

To run the 2 Commands where do I go? Do I type in Step 2 of your instructions for each one?

Herewith the MGADiag Report

Diagnostic Report (1.9.0027.0):

---

Windows Validation Data-->

Validation Status: Genuine

Validation Code: 0

Cached Online Validation Code: N/A, hr = 0xc004f012

Windows Product Key: *****-*****-WP49K-BMDYR-8P8PJ

Windows Product Key Hash: lin1WlLXDB4nNMxGCSRHD0AUgCw=

Windows Product ID: 89578-OEM-7218746-76811

Windows Product ID Type: 8

Windows License Type: COA SLP

Windows OS version: 6.0.6002.2.00010300.2.0.003

ID: {C75BBAC9-23D9-4082-A1DF-A55AF2469CA8}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: Registered, 1.9.42.0

Signed By: Microsoft

Product Name: Windows Vista (TM) Home Premium

Architecture: 0x00000000

Build lab: 6002.vistasp2_gdr.101014-0432

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: 6.0.6002.16398

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: 2.0.48.0

OGAExec.exe Signed By: Microsoft

OGAAddin.dll Signed By: Microsoft

OGA Data-->

Office Status: 100 Genuine

Microsoft Office Home and Student 2007 - 100 Genuine

OGA Version: Registered, 2.0.48.0

Signed By: Microsoft

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{C75BBAC9-23D9-4082-A1DF-A55AF2469CA8}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8P8PJ</PKey><PID>89578-OEM-7218746-76811</PID><PIDType>8</PIDType><SID>S-1-5-21-2449170830-331012893-735092595</SID><SYSTEM><Manufacturer>Acer                  </Manufacturer><Model>Aspire L3600</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R01-A1 </Version><SMBIOSVersion major="2" minor="5"/><Date>20070924000000.000000+000</Date></BIOS><HWID>34313507018400EA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>38C306E78A0718</Val><Hash>+t7GvZQLRxEo/iMl3+kX4doRidw=</Hash><Pid>81602-908-3336965-68847</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

Spsys.log Content: 0x80070002

Licensing Data-->

Software licensing service version: 6.0.6002.18005

Name: Windows(TM) Vista, HomePremium edition

Description: Windows Operating System - Vista, OEM_COA_SLP channel

Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 89578-00144-187-476811-02-2057-6002.0000-1502011

Installation ID: 256325338944163393915830849934620051466862186622691132

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474

Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475

Partial Product Key: 8P8PJ

License Status: Licensed

Windows Activation Technologies-->

N/A

HWID Data-->

HWID Hash Current: NgAAAAEABAABAAIAAQABAAAAAgABAAEAnJ/YfkhdZAlewkjkqnZYc/484l7y9KDdktOsViqF

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20000

OEMID and OEMTableID Consistent: yes

BIOS Information:

  ACPI Table Name OEMID Value OEMTableID Value

  APIC   ACRSYS  APIC1025

  FACP   ACRSYS  FACP1025

  HPET   ACRSYS  OEMHPET

  MCFG   ACRSYS  OEMMCFG

  SLIC   ACRSYS  ACRPRDCT

  OEMB   ACRSYS  OEMB1025

  GSCI   ACRSYS  GMCHSCI

  SSDT   DpgPmm  CpuPm

The MGADiag report looks OK - there's a minor errror that you can correct by manual validation at www.microsoft.com/genuine/validate

Yes - bring up the command prompt window as you did for repairing the Licensing store, and then use the commands.

Good Luck!

Regarding the minor error I get a notice that the valisation process might take a few minutes and not to go away and then I get a MS Windows promotional pages offering a mfree download of Essentials. Am I not waiting long enough or what?

Meanwhile the following is the result of the commands you gave me (having copied on to a pad by hand I discovered I could right click and use select all and then paste on my reply

Microsoft Windows [Version 6.0.6002]

Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>SC QC SLSVC

[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: SLSVC

        TYPE               : 10  WIN32_OWN_PROCESS

        START_TYPE         : 2   AUTO_START

        ERROR_CONTROL      : 1   NORMAL

        BINARY_PATH_NAME   : C:\Windows\system32\SLsvc.exe

        LOAD_ORDER_GROUP   : ProfSvc_Group

        TAG                : 0

        DISPLAY_NAME       : Software Licensing

        DEPENDENCIES       : RpcSs

        SERVICE_START_NAME : NT AUTHORITY\NetworkService

C:\Windows\system32>SC QC SLUINOTIFY

[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: SLUINOTIFY

        TYPE               : 20  WIN32_SHARE_PROCESS

        START_TYPE         : 3   DEMAND_START

        ERROR_CONTROL      : 1   NORMAL

        BINARY_PATH_NAME   : C:\Windows\system32\svchost.exe -k LocalService

        LOAD_ORDER_GROUP   :

        TAG                : 0

        DISPLAY_NAME       : SL UI Notification Service

        DEPENDENCIES       : SLSvc

                           : netprofm

                           : EventSystem

        SERVICE_START_NAME : NT AUTHORITY\LocalService

C:\Windows\system32>

Nope - you got exactly what you should have got :) You are only offered MSE and IE9 if you passed Validation.

Heh! - we'll get you to geekdom yet :)

The output from the two commands is fine - I was worried earlier becuase it's unusual for the SLUINotify service to be running at the time that you shut down the SLSVC, but it was onbiously just a temprorary state.

You should be good to go now.

Good Luck!

I am immensely grateful.I don't know if you have been awarded a community star or are the Community Star!

Was this caused by malware or a windows glitch or something else?

Are you based in the USA? You probably guessed that I am in the UK.