After using it for years I now get message on screen "Windows Vista Build 6002 This copy of Windows is not genuine "

Anonymous
2011-05-29T10:36:13+00:00

After using Windows Vista for years in my Dell Inspiron1420 laptop  I now get message on screen

"Windows Vista  Build 6002 This copy of Windows is not genuine  "

I am then told

This copy of Windows is not activated.Click here to activate Windows now

Product ID  89578-OEM-7332157-00204   Change Product Key

when I do that I am told it is INVALID

Dell confirm they do not preload fake windows software.

What can I do?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2011-05-30T22:05:56+00:00

    cd   %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    should all be on one line - even if it wraps itself (and yes, you need to hit the Enter Key after each instruction line) Make sure that there's a space between the cd and therest of the line, but no other spaces

    The actual error message you got is interesting - as the dependencies appear to be the wrong way around.

    Please run the following two commands and let me know what the response is

    SC   QC   SLSVC

    SC   QC   SLUINOTIFY

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  2. Anonymous
    2011-05-30T23:07:40+00:00

    Noel,

    Victory at last!  Many thanks.

    After a couple of other false starts I managed to get the right spaces where needed. I had indeed missed the one between cd % and finally right at the end between vbs -rilc.

    I finally got the desired message : License files reinstalled successfully.

    The first time I restarted I got the validation box but no telephone option, so I entered the product keyand voila activation was confirmed. I closed down the computer a second time as instructed. On restarting The black screen came up but the message about this copy of Vista not being genuine had disappeared. I have now replaced the black with a more colourful background.

    So your instructions were fine - it was just that I am not familiar with the computer commands and was in new territory and made some elementary mistakes.

    One question : when I selected Yes in Step 5 did I remove anything important which needs replacing?

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  3. Anonymous
    2011-05-30T23:10:28+00:00

    PS  I never ran the two last commands at the end of your last e-mail. Did you want me to?

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  4. Anonymous
    2011-05-30T23:31:05+00:00

    Yes please - if only for my own peace of mind :)

    You should also run a new MGADiag report and post the results, so that we can confirm everything is as it should be.

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  5. Anonymous
    2011-05-31T07:42:50+00:00

    I have the same problem, but the sticker on the bottom of my laptop has worn and I can't see the product ID.

    Any suggestions?

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