After using it for years I now get message on screen "Windows Vista Build 6002 This copy of Windows is not genuine "

Anonymous
2011-05-29T10:36:13+00:00

After using Windows Vista for years in my Dell Inspiron1420 laptop  I now get message on screen

"Windows Vista  Build 6002 This copy of Windows is not genuine  "

I am then told

This copy of Windows is not activated.Click here to activate Windows now

Product ID  89578-OEM-7332157-00204   Change Product Key

when I do that I am told it is INVALID

Dell confirm they do not preload fake windows software.

What can I do?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2011-05-30T00:03:21+00:00

    Norton cannot be the cause of the problem since I use McAfee and get the same nonsense about my copy of Vista being INVALID

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  2. Anonymous
    2011-05-30T06:34:39+00:00

    McAfee is almost as bad as Norton :)

    Seriously though, both products are renowned for their desire to control your computer - with a resulting loss of performance and control for you, the user.

    I've responded to your post in the validation forum - please try the 'fix' and post the result.

    Such corruption as seen there is (I suspect) often the resut of a malware infection (or possibly the poor removal of a malware infection) - which means that your current AV probably let something through.

    I would suggest that in addition to fixing the immediate problem, you download MalwareBytes Anti-Malware (www.malwarebytes.org ) an install, update it, and run a full system scan, and see what it finds. I would recommend removing everything it does find.

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  4. Anonymous
    2011-05-30T10:45:14+00:00

    PLEASE edit out your Key immediately - it's NOT for publication (the one in the report is quite enough)

    I'll respond in detail later

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  5. Anonymous
    2011-05-30T10:49:17+00:00

    Partial Product Key: 6CJ97License Status: NotificationNotification Reason: 0xC004F02A

    This usually indicates some sort of problem with Vista's Licensing Store (or with the data contained in the Licensing Store file).  Please follow the below steps to recreate the Store and its Data.

    1. Open an Internet Browser window.
    2. Type: %windir%\system32 into the browser address bar.
    3. Find the file CMD.exe
    4. Right-Click on CMD.exe and select 'Run as Administrator'
    5. Type: net stop slsvc   (it may ask you if you are sure, select yes)
    6. Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7. Type: rename tokens.dat tokens.bar
    8. Type: cd %windir%\system32
    9. Type: net start slsvc
    10. Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11. Restart your computer twice.
    12. You may be required to enter the Product Key and/or Activate. Please be sure to use the Product key listed on the side, bottom or (for some laptops) in the battery compartment of the PC. Also be sure to Activate using the By Phone method.

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