After using it for years I now get message on screen "Windows Vista Build 6002 This copy of Windows is not genuine "

Anonymous
2011-05-29T10:36:13+00:00

After using Windows Vista for years in my Dell Inspiron1420 laptop  I now get message on screen

"Windows Vista  Build 6002 This copy of Windows is not genuine  "

I am then told

This copy of Windows is not activated.Click here to activate Windows now

Product ID  89578-OEM-7332157-00204   Change Product Key

when I do that I am told it is INVALID

Dell confirm they do not preload fake windows software.

What can I do?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2011-05-29T21:54:54+00:00

    Your report is only a very partial one - I suspect produce by means other then those I recommended....

    Please use the 'proper' method to get the results, and post them unedited, so that we can see the full status of your installatin......

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once saved, run the tool.

    Click on the Continue button, which will produce the report.

    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

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  2. Anonymous
    2011-05-29T23:43:59+00:00

    Thanks I managed to get that MGA Diag Report and copied it to the requisite site and now await a response to the report

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  3. Anonymous
    2011-05-29T23:46:27+00:00

    I have done that and now wait for a response on what to do next to get rid of that "This copy Vista is NOT  genuine " irritating message

    Thanks

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  4. Anonymous
    2011-05-29T23:50:27+00:00

    Let us victims flood Microsoft with a request for a free upgrade to Windows 7 because they have no right to tell us our fully paid for and used Vista software has suddenly become NOT GENUINE after years of use!

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  5. Anonymous
    2011-05-29T23:58:19+00:00

    I have subsequently obtained and filed the full diagnostic report and await a reply

    A very disconcerting remark at the start of the report is:

    Validation status : Invalid license

    Validation code : 50

    I bought my laptop from Dell direct with Vista pre loaded and it worked fine for some years so why has the license now become INVALID? Was I supposed to buy Win 7 after a certain period of using VISTA--no one told me so !!

    MSFT please explain or refund me the cost of Vista  to fund the purchase of Windows 7

    Thank you

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