After using it for years I now get message on screen "Windows Vista Build 6002 This copy of Windows is not genuine "

Anonymous
2011-05-29T10:36:13+00:00

After using Windows Vista for years in my Dell Inspiron1420 laptop  I now get message on screen

"Windows Vista  Build 6002 This copy of Windows is not genuine  "

I am then told

This copy of Windows is not activated.Click here to activate Windows now

Product ID  89578-OEM-7332157-00204   Change Product Key

when I do that I am told it is INVALID

Dell confirm they do not preload fake windows software.

What can I do?

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2011-06-18T01:11:25+00:00

    MS MVPs neither represent nor work for Microsoft

    http://mvp.support.microsoft.com/gp/mvpfaqs

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  2. Anonymous
    2011-06-18T01:13:49+00:00

    Have you actually read all 100+ posts in this thread? - I have!

    NONE of us here are paid for what we do - we are all (with very few exceptions) volunteers, who like to put back into the community some of what we got out of it.

    ..and did you notice that the post you were copllaining about was not addressed to you - but to the original poster in this thread?

     

    Now calm down, take a deep breath, and follow the advice that PABear posted TO YOU - since the only response I made to you was

    <quote>

    Please start a NEW thread of your own, and post your report there - this thread and ists participants anre confused enough already!

    </quote>

     

    Is the message above meant for me or JonMParker? How do i know which messages are meant for me dwd007?And who is being told to open a new thread--DWD007 orJonMParker?

    Anyway thanks for explaining the way this Windows Answers system works--this is the first time ever I had to come here to try resolve an inexplicable VISTA  problem ie that the Vista I have been using for years suddenly becomes NOT GENUINE . I  thought MSFT had a moderator giving advice on what I should do. I was unaware it was unpaid volunteers that were giving advice free of charge.Noel D Paton has been the most frequent responder so Noel are you from MSFT or just another Vista user? I ask what has Microsoft to say about the way they expect users of their software to try resolve problems?Let us hear from MSFT for a change before supporters of their software make the switch.

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  3. Anonymous
    2011-06-18T01:24:53+00:00

    Is the message above meant for me or JonMParker?

    Well, it also says "In reply to JonMParker..." so what do you think?

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  4. Anonymous
    2011-06-18T01:49:31+00:00

    Is the message above meant for me or JonMParker?

     

    Well, it also says "In reply to JonMParker..." so what do you think?

    Dear PA Bear

    Simple--confusion reigns when we do not know who a message is in reply too!

    Besides I still wish to know whether Noel D Paton is a volunteer or a rep of MSFT since he has been the most helpul in this over 2 week long saga involving genuine VISTA metamorphosing into a "NOT GENUINE" version If it was due to anti virus software then what has MSFT done to get the known software manufacturers  who cause the problem to fix it?

    I have used Win 3.0 3.1 XP and the problem prone VISTA! I will give WIN 7 a miss

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  5. Anonymous
    2011-06-18T06:59:23+00:00

    DWD007

    PLEASE- this thread has got way too long and complex. I don't know about you, but I no longer know where we are in the process.

    Can you respond to the other thread you started in the MS forums, and we'll work on the problem there - and I'll ask for a moderator to lock this one. to reduce the confusion levels.

    If your current problem is that you cannot actually even boot the machine to normal mode - can you boot to Safe Mode? - it may be best for you to start a new thread here in the Answers forums

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