After using it for years I now get message on screen "Windows Vista Build 6002 This copy of Windows is not genuine "

Yes it does appear in the clipboard - but the clipboard is not normally visible to the user.

<quote>

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

Once saved, run the tool.

Click on the Continue button, which will produce the report.

To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

</quote>

That is not ativation - that is Validation.

To change the Key and Activate Windows....

Click on Start

in the Search box, type

SLUI   3

hit the Enter Key

Follow the instructions - which teh system asks how you want to activate, choose the ALternative method - phone activation

Yes it does appear in the clipboard - but the clipboard is not normally visible to the user.

<quote>

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

Once saved, run the tool.

Click on the Continue button, which will produce the report.

To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

 

</quote>

That is not ativation - that is Validation.

To change the Key and Activate Windows....

Click on Start

in the Search box, type

SLUI   3

hit the Enter Key

Follow the instructions - which teh system asks how you want to activate, choose the ALternative method - phone activation

NOEL

at last I got the report --see below and tell me what to do next after you have been thru it

Thanks a lot

Diagnostic Report (1.9.0027.0):

---

Windows Validation Data-->

Validation Status: Invalid License

Validation Code: 50

Cached Online Validation Code: N/A, hr = 0x80070426

Windows Product Key: *****-*****-8WPPF-7D2PY-67XHR

Windows Product Key Hash: z1TOI/QUbanzixLsCzNETSaKVXQ=

Windows Product ID: 89578-OEM-7353917-50835

Windows Product ID Type: 3

Windows License Type: OEM System Builder

Windows OS version: 6.0.6002.2.00010300.2.0.003

ID: {442C324C-AEE0-49E5-90E3-6E544B052FD2}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: Registered, 1.9.42.0

Signed By: Microsoft

Product Name: Windows Vista (TM) Home Premium

Architecture: 0x00000000

Build lab: 6002.vistasp2_gdr.101014-0432

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 100 Genuine

Microsoft Office Home and Student 2007 - 100 Genuine

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{442C324C-AEE0-49E5-90E3-6E544B052FD2}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-67XHR</PKey><PID>89578-OEM-7353917-50835</PID><PIDType>3</PIDType><SID>S-1-5-21-3337719595-3269446827-1542791435</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1420                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="4"/><Date>20080421000000.000000+000</Date></BIOS><HWID>C3333507018400FA</HWID><UserLCID>4809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>3A81A259D5F608</Val><Hash>MU3yGa5O7ezrlULWgC2AR23xskY=</Hash><Pid>81602-OEM-6877232-68647</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->

Software Licensing service is not running.

Windows Activation Technologies-->

N/A

HWID Data-->

HWID Hash Current: PgAAAAEABgABAAIAAQABAAAABAABAAEAJJSSuHoQGtPqTSSWUmauf0aDaiRSvOCj8vTm92cNaIWqYaxWKoU=

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20000

OEMID and OEMTableID Consistent: yes

BIOS Information:

ACPI Table Name OEMID Value OEMTableID Value

APIC DELL   M08

FACP DELL   M08

HPET DELL   M08

BOOT DELL   M08

MCFG DELL   M08

SLIC DELL   M08

SSDT PmRef CpuPm

The Licensing Service is not running, for some reason....

Please check that the Software Licensing service is set to startup type Automatic.

Click on Start

in the Search box, type

SERVICES.MSC

and hit the Enter key

Accept the UAC prompt that comes up

In the listing of Services, find the Software Licensing Service (SLSVC)

right-click on it, and select Properties.

make sure that the service Startup type is set to Automatic - click Apply if you've had to change anything.

Then try starting the service.

What is the result?

If you get an error message, please report back with the EXACT details.

If it succeeds, reboot - run an new MGADiag report, and post it back here

The Licensing Service is not running, for some reason....

Please check that the Software Licensing service is set to startup type Automatic.

 

Click on Start

in the Search box, type

SERVICES.MSC

and hit the Enter key

Accept the UAC prompt that comes up

In the listing of Services, find the Software Licensing Service (SLSVC)

right-click on it, and select Properties.

make sure that the service Startup type is set to Automatic - click Apply if you've had to change anything.

 

Then try starting the service.

What is the result?

 

If you get an error message, please report back with the EXACT details.

 

If it succeeds, reboot - run an new MGADiag report, and post it back here

 

It is set for Automatic startup  but after booting when I try to get the MGADiag.exe file it no longer shows the RUN option but justthe SAVE option--so I cannot get the report you want what cd have gone wrong now?

Thanks

So save it - and run the download.