Ah! - i KNOW WHAT THE PROBLEM IS! You're using Chrome!?
You need to be using Internet Explorer to be able to do this.
Either open IE, or if you don't have access because you're in reduced functionality mode, boot to Safe Mode and change the Default Browser there to IE then reboot to Normal Mode.
Noel
I went to IE found cmd,exe went thru all the steps and every one was "successful" then closed laptop twice and then got message to reactivate but every time I got message saying my Vista product code was invalid-
I also tried to test whether my Vista was genuine but saw two green circles and message validation was in progress and not to change the tab--for 15 minutes the circles kept turning and when I put the cursor on them was told PLEASE WAIT
Noel where will this all end-- if ever?
Thanks