After using it for years I now get message on screen "Windows Vista Build 6002 This copy of Windows is not genuine "

Anonymous
2011-05-29T10:36:13+00:00

After using Windows Vista for years in my Dell Inspiron1420 laptop  I now get message on screen

"Windows Vista  Build 6002 This copy of Windows is not genuine  "

I am then told

This copy of Windows is not activated.Click here to activate Windows now

Product ID  89578-OEM-7332157-00204   Change Product Key

when I do that I am told it is INVALID

Dell confirm they do not preload fake windows software.

What can I do?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2011-06-13T12:19:48+00:00

    Ah! - i KNOW WHAT THE PROBLEM IS! You're using Chrome!?

    You need to be using Internet Explorer to be able to do this.

    Either open IE, or if you don't have access because you're in reduced functionality mode, boot to Safe Mode and change the Default Browser there to IE then reboot to Normal Mode.

     

    Noel

    I went to IE found cmd,exe went thru all the steps and every one was "successful" then closed laptop twice and then got message to reactivate but every time I got message saying my Vista product code was invalid-

    I also tried to test whether my Vista was genuine but saw two green circles and message validation was in progress and not to change the tab--for 15 minutes the circles kept turning and when I put the cursor on them was told PLEASE WAIT

    Noel where will this all end-- if ever?

    Thanks

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  2. Anonymous
    2011-06-13T12:34:41+00:00

    With any luck, soon now :)

    Please run another MGADiag report and post the results.

    Which Key were you entering when asked? you should be using the one on your COA sticker, and then activating by phone, rather than over the internet.

    There's no point in trying to validate until the system is activated.

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  3. Anonymous
    2011-06-13T13:07:36+00:00

    After using Windows Vista for years in my Dell Inspiron1420 laptop  I now get message on screen

    "Windows Vista  Build 6002 This copy of Windows is not genuine  "

    I am then told

    This copy of Windows is not activated.Click here to activate Windows now

    Product ID  89578-OEM-7332157-00204   Change Product Key

    when I do that I am told it is INVALID

    Dell confirm they do not preload fake windows software.

    What can I do?

    Noel

    After I do the MGA D and click COPY where does the copy go? I am lost at this stage--I have to post a copy somewhere  but what I do not follow is why do i click copy if it does not copy it to where the report goes.Pl help!

    thanks

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  4. Anonymous
    2011-06-13T20:09:58+00:00

    The copy is put into your clipboard and can be pasted anywhere you like - such as your response to this post :)

    It can also be pasted into an open notepad window so that you can review it before posting.

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  5. Anonymous
    2011-06-14T01:34:56+00:00

    The copy is put into your clipboard and can be pasted anywhere you like - such as your response to this post :)

    It can also be pasted into an open notepad window so that you can review it before posting.

     

    Noel

    It does not appear in clipboard nor can I do a cut and paste of the report..how can I get the system to copy the report to Notepad instead?

    When I try to activate using the COA product code  I get this message:

    Windows validation in process

    This may take a few minutes, do not navigate away from this page.

    Please Wait

    Please wait...

    Validation in progress

    A few minutes stretches to 30 mins and still tells me PLEASE WAIT

    What do i do to getthis problem solved ?

    Thanks

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