After using it for years I now get message on screen "Windows Vista Build 6002 This copy of Windows is not genuine "

Anonymous
2011-05-29T10:36:13+00:00

After using Windows Vista for years in my Dell Inspiron1420 laptop  I now get message on screen

"Windows Vista  Build 6002 This copy of Windows is not genuine  "

I am then told

This copy of Windows is not activated.Click here to activate Windows now

Product ID  89578-OEM-7332157-00204   Change Product Key

when I do that I am told it is INVALID

Dell confirm they do not preload fake windows software.

What can I do?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2011-05-29T12:50:43+00:00

    Thanks--so far so good

    Now I wait for MSFT to explain why this problem

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  2. Anonymous
    2011-05-29T12:15:45+00:00

    Simply paste it in your reply here, if you can't access the other MS forum for some reason

    <quote>

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once saved, run the tool.

    Click on the Continue button, which will produce the report.

    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

    </quote>

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  4. Anonymous
    2011-05-29T12:02:21+00:00

    OK got that Diagnostic Tool and the Diagnostic report but cannot find where to paste it

    Pl help

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  5. Anonymous
    2011-05-29T11:58:39+00:00

    hi

    please repost in the Vista Genuine Forum

    Issues relating to the Windows Vista Software Protection Platform - Non-Genuine dialog boxes, validation problems, or software licensing services messages.

    http://social.microsoft.com/Forums/en-US/genuinevista/threads

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