After using it for years I now get message on screen "Windows Vista Build 6002 This copy of Windows is not genuine "

Anonymous
2011-05-29T10:36:13+00:00

After using Windows Vista for years in my Dell Inspiron1420 laptop  I now get message on screen

"Windows Vista  Build 6002 This copy of Windows is not genuine  "

I am then told

This copy of Windows is not activated.Click here to activate Windows now

Product ID  89578-OEM-7332157-00204   Change Product Key

when I do that I am told it is INVALID

Dell confirm they do not preload fake windows software.

What can I do?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2011-05-30T06:34:39+00:00

    McAfee is almost as bad as Norton :)

    Seriously though, both products are renowned for their desire to control your computer - with a resulting loss of performance and control for you, the user.

    I've responded to your post in the validation forum - please try the 'fix' and post the result.

    Such corruption as seen there is (I suspect) often the resut of a malware infection (or possibly the poor removal of a malware infection) - which means that your current AV probably let something through.

    I would suggest that in addition to fixing the immediate problem, you download MalwareBytes Anti-Malware (www.malwarebytes.org ) an install, update it, and run a full system scan, and see what it finds. I would recommend removing everything it does find.

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  2. Anonymous
    2011-05-30T00:03:21+00:00

    Norton cannot be the cause of the problem since I use McAfee and get the same nonsense about my copy of Vista being INVALID

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  3. Anonymous
    2011-05-29T23:58:19+00:00

    I have subsequently obtained and filed the full diagnostic report and await a reply

    A very disconcerting remark at the start of the report is:

    Validation status : Invalid license

    Validation code : 50

    I bought my laptop from Dell direct with Vista pre loaded and it worked fine for some years so why has the license now become INVALID? Was I supposed to buy Win 7 after a certain period of using VISTA--no one told me so !!

    MSFT please explain or refund me the cost of Vista  to fund the purchase of Windows 7

    Thank you

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  4. Anonymous
    2011-05-29T23:50:27+00:00

    Let us victims flood Microsoft with a request for a free upgrade to Windows 7 because they have no right to tell us our fully paid for and used Vista software has suddenly become NOT GENUINE after years of use!

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  5. Anonymous
    2011-05-29T23:46:27+00:00

    I have done that and now wait for a response on what to do next to get rid of that "This copy Vista is NOT  genuine " irritating message

    Thanks

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