After using it for years I now get message on screen "Windows Vista Build 6002 This copy of Windows is not genuine "

Anonymous
2011-05-29T10:36:13+00:00

After using Windows Vista for years in my Dell Inspiron1420 laptop  I now get message on screen

"Windows Vista  Build 6002 This copy of Windows is not genuine  "

I am then told

This copy of Windows is not activated.Click here to activate Windows now

Product ID  89578-OEM-7332157-00204   Change Product Key

when I do that I am told it is INVALID

Dell confirm they do not preload fake windows software.

What can I do?

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

102 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2011-05-30T14:29:37+00:00

    Edit your Key out? - hit the Edit button on your post and delete the Key, then hit the Submit button.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2011-05-30T14:08:21+00:00

    How do I do that pse?

    Thanks for thye substantive reply

    Was this answer helpful?

    0 comments
  3. Anonymous
    2011-05-30T10:49:17+00:00

    Partial Product Key: 6CJ97License Status: NotificationNotification Reason: 0xC004F02A

    This usually indicates some sort of problem with Vista's Licensing Store (or with the data contained in the Licensing Store file).  Please follow the below steps to recreate the Store and its Data.

    1. Open an Internet Browser window.
    2. Type: %windir%\system32 into the browser address bar.
    3. Find the file CMD.exe
    4. Right-Click on CMD.exe and select 'Run as Administrator'
    5. Type: net stop slsvc   (it may ask you if you are sure, select yes)
    6. Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7. Type: rename tokens.dat tokens.bar
    8. Type: cd %windir%\system32
    9. Type: net start slsvc
    10. Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11. Restart your computer twice.
    12. You may be required to enter the Product Key and/or Activate. Please be sure to use the Product key listed on the side, bottom or (for some laptops) in the battery compartment of the PC. Also be sure to Activate using the By Phone method.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2011-05-30T10:45:14+00:00

    PLEASE edit out your Key immediately - it's NOT for publication (the one in the report is quite enough)

    I'll respond in detail later

    Was this answer helpful?

    0 comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more