After using it for years I now get message on screen "Windows Vista Build 6002 This copy of Windows is not genuine "

Anonymous
2011-05-29T10:36:13+00:00

After using Windows Vista for years in my Dell Inspiron1420 laptop  I now get message on screen

"Windows Vista  Build 6002 This copy of Windows is not genuine  "

I am then told

This copy of Windows is not activated.Click here to activate Windows now

Product ID  89578-OEM-7332157-00204   Change Product Key

when I do that I am told it is INVALID

Dell confirm they do not preload fake windows software.

What can I do?

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2011-05-30T23:07:40+00:00

    Noel,

    Victory at last!  Many thanks.

    After a couple of other false starts I managed to get the right spaces where needed. I had indeed missed the one between cd % and finally right at the end between vbs -rilc.

    I finally got the desired message : License files reinstalled successfully.

    The first time I restarted I got the validation box but no telephone option, so I entered the product keyand voila activation was confirmed. I closed down the computer a second time as instructed. On restarting The black screen came up but the message about this copy of Vista not being genuine had disappeared. I have now replaced the black with a more colourful background.

    So your instructions were fine - it was just that I am not familiar with the computer commands and was in new territory and made some elementary mistakes.

    One question : when I selected Yes in Step 5 did I remove anything important which needs replacing?

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  2. Anonymous
    2011-05-30T22:05:56+00:00

    cd   %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    should all be on one line - even if it wraps itself (and yes, you need to hit the Enter Key after each instruction line) Make sure that there's a space between the cd and therest of the line, but no other spaces

    The actual error message you got is interesting - as the dependencies appear to be the wrong way around.

    Please run the following two commands and let me know what the response is

    SC   QC   SLSVC

    SC   QC   SLUINOTIFY

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  3. Anonymous
    2011-05-30T18:28:16+00:00

    Noel: I seem to be getting nowhere fast!

    I reached step 5 OK and received the following message"The following services are dependent on the Software Licensing Service. Stopping the software Licensing Service will also stop these services:SLUI Notification Service & Ready Boost - Do you want to continue (Y/N) I entered Y and was informed that The SLUI Notification Service service was stopped successfully.

    I then entered step 6 and pressed the enter key to continue and was told

    file name, directory name or volume label syntax is incorrect

    and was  returned to the beginning ie C:\Windows\system32>

    Where am I going wrong?

    I am assuming that after following instructions 6,7, 8,9 and 10 I should press the enter key before moving on to the next instruction

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  4. Anonymous
    2011-05-30T17:08:06+00:00

    Just use CMD

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  5. Anonymous
    2011-05-30T15:50:40+00:00

    Noel,

    I found the Edit key but decided to delete the whole e-mail to be sure, as I didn't think there was anything that would help anybody. Your replies are the most important part of the exchange.

    I started to follow your instructions but found a confusing selection of CMD files and none which was precisely CMD.exe. There were:

    cmd    - windows command processor 60.6001.18000

    cmdkey - credental manager command live utility

    cmdl32  - microsoft connectionmanager autodownload 7.2.6001.18000

    cmdkey.exe.mui

    cmd.exe.mui

    cmd132.exe.mui

    I don't want to press the wrong one and screw  up the computer so which one must I click??

    Sorry to be such a bore

    Ceci

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