I to have been having this problem. I've been trying to log in the production key which came with the computer and the programs. However, it says it is not the product key. I can't afford to purchase a new windows key its to expensive. Why is it not genuine when I purchase the computer everything was working fine. All of sudden now this is starting to irritate me. What else can I do. My computer works fine, but the fact that the not geniune pops up is frustrating!
Hi Skippy
That is exactly as I feel and I suppose many other faithful users of Windows so how is it that Microsoft expects us to put up with this nonsense and expect us to get the solution by posting our problem ad infinitum to this platform. I first thought DELL had preloaded faulty Vista software which of course they denied! Pity Dell does not take up the issue with MSFT since their reputation could be put at risk!