After using it for years I now get message on screen "Windows Vista Build 6002 This copy of Windows is not genuine "

Anonymous
2011-05-29T10:36:13+00:00

After using Windows Vista for years in my Dell Inspiron1420 laptop  I now get message on screen

"Windows Vista  Build 6002 This copy of Windows is not genuine  "

I am then told

This copy of Windows is not activated.Click here to activate Windows now

Product ID  89578-OEM-7332157-00204   Change Product Key

when I do that I am told it is INVALID

Dell confirm they do not preload fake windows software.

What can I do?

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

102 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  2. Anonymous
    2011-05-29T12:02:21+00:00

    OK got that Diagnostic Tool and the Diagnostic report but cannot find where to paste it

    Pl help

    Was this answer helpful?

    0 comments
  3. Anonymous
    2011-05-29T11:58:39+00:00

    hi

    please repost in the Vista Genuine Forum

    Issues relating to the Windows Vista Software Protection Platform - Non-Genuine dialog boxes, validation problems, or software licensing services messages.

    http://social.microsoft.com/Forums/en-US/genuinevista/threads

    Was this answer helpful?

    0 comments
  4. Anonymous
    2011-05-29T11:17:18+00:00

    Thanks but the MGA  Diagnostic Report file stopped during dpwnloading!

    ===

    I took a look at the next stpe suggested but could not find the CMD.EXE file as there  are lots of files on screen !

    Help please!

    Is this problem ie Vista not activated a FLAW in Vista ?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2011-05-29T10:39:36+00:00

    hi

    run a MGA Diagnostics Report and repost in the Vista Genuine Forum

    When you login to Vista, a window with several options will be available, select the option to open your  Internet browser.

    ·        Type:http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar**.**

    ·        A window will come up prompting to “Run” or “Save”, select “Run”

    ·        When the MGA Diagnostic Tool starts running click the “Continue” button, when the diagnostics is complete click the “Copy” button.

    ·        Paste the report into a thread in the appropriateWindows Genuine Advantage forum

    Here is where to repost that MGA Diagnostics Report

    Issues relating to the Windows Vista Software Protection Platform - Non-Genuine dialog boxes, validation problems, or software licensing services messages.

    http://social.microsoft.com/Forums/en-US/genuinevista/threads

    Was this answer helpful?

    0 comments