Windows 7 Service Pack 1 made my computer slow down

Anonymous

Yesterday I was dumb enough to install Windows 7 Service Pack 1 in my HP dv6-1253cl laptop and now all programs in my laptop take longer to start up, compared to the day before yesterday. I've installed no additional software or hardware in the meantime. The only difference is the Service Pack. My main program, Call of Duty World at War now takes FIVE times as long to start and also between screens. Response is now also lagging and all programs now freeze for about 30 to 45 seconds before they respond again.

I've tried uninstalling the Service Pack 1, but inexplicably there remain a ton of updates that weren't removed.

Doesn't Microsoft check the quality of the patches they release? What can i do now to regain the performance i had only two days ago?

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Anonymous

Hi daffy688's,

Windows 7 Service pack and other Windows Updates are released to improve the performance, reliability and security of the system, there could be several causes why you are experiencing performance issue on your computer.

I would like to clarify if you have uninstalled or removed Service Pack 1 from your computer.

You may try the following steps:

Method 1: Run the performance troubleshooter and then check

Open the Performance troubleshooter

http://windows.microsoft.com/en-US/windows7/Open-the-Performance-troubleshooter

**Method 2:**If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected.Run System File Checker (SFC) scan to fix any corrupt system files. To do this, follow the steps mentioned in the link below:

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

http://support.microsoft.com/kb/929833

Method 3: Put the computer in clean boot and then check to see if the issue persists

Follow Step 1 in the link below,

**How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7**

If everything works fine after a clean boot, you can infer that some third party services are causing the problem.

Proceed with the remaining steps to pin-point out the third party service.

After you figure out the problem causing program, you may have to update or install a higher version of the program, if you seldom use that software you can consider uninstalling it.

Important: - Remember to put the computer back to normal startup follow step 7 in the link.

Thanks and Regards:

Ajay K

Microsoft Answers Support Engineer

***************************************************************************

Visit our Microsoft Answers Feedback Forum and let us know what you think.

0 comments

Answer accepted by question author

Anonymous

Hi   daffy688's,

Windows 7 Service pack and other Windows Updates are released to improve the performance, reliability and security of the system, there could be several causes why you are experiencing performance issue on your computer.

I would like to clarify if you have uninstalled or removed Service Pack 1 from your computer.

You may try the following steps:

Method 1: Run the performance troubleshooter and then check

Open the Performance troubleshooter

http://windows.microsoft.com/en-US/windows7/Open-the-Performance-troubleshooter

**Method 2:**If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected.Run System File Checker (SFC) scan to fix any corrupt system files. To do this, follow the steps mentioned in the link below:

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

http://support.microsoft.com/kb/929833

Method 3:   Put the computer in clean boot and then check to see if the issue persists

Follow  Step 1 in the link below,

**How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7**

If everything works fine after a clean boot, you can infer that some third party services are causing the problem.

Proceed with the remaining steps to pin-point out the third party service.

After you figure out the problem causing program, you may have to update or install a higher version of the program, if you seldom use that software you can consider uninstalling it.

Important: - Remember to put the computer back to normal startup follow   step 7 in the link.

Thanks and Regards:

Ajay K

Microsoft Answers Support Engineer

***************************************************************************

Visit our Microsoft Answers Feedback Forum and let us know what you think.

I too had the same problem. Quad Core Desktop, 4 gig Ram, 500 gig HD 2/3 empty...I defrag 2 x a week and run AV and don't go on any websites or have torrent or any of that stuff. My machine is clean for business only.

My machine was running pretty fast until I installed SP1 for Windows 7, 64 Bit last weekend (FEb 25, 2011).

Now it is SLOW booting, it takes 2-3 minutes, and programs are extremely slow to respond.

Can you make any suggestions outside of reimaging my entire system that would clean this up?

I don't want to have to get on phone support for MS Office Small Business and argue that I am reimaging my system and they should let me reinstall my 1 license. I had to put up with this recently...and I was very upset.

Best Regards,

ScottKG.

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151 additional answers

Anonymous

2011-04-10T04:00:59+00:00

I had the exact slow-down issue as well when I added SP 1 to Windows 7 Professional. I had installed Windows 7 and all of the updates and was quite pleased with the performance. I day or two later I noticed SP 1 and decided to update. Big mistake. I immediately noticed the sluggishness everyone has reported.

One thing that needs to be mentioned again is uninstalling SP 1 does not fix the problem. Don't install SP 1 thinking you'll try it and uninstall it if you don't like it. As with everyone else here, you'll find yourself reinstalling Win 7.

My system was clean other than having Firefox and IE 9 installed (I added iTunes after the upgrade to SP 1 but the problem had struck prior to the iTunes installation).

I appreciate the troubleshooting steps provided by Ajay but (1) a reader reported they did not correct the problem and (2) when you have this many people complaining of the same exact problem the problem can't be looked at as a machine-specific issue. The common theme here is the only thing that has changed was the upgrade to SP 1. From now on, I perform the necessary due diligence before accepting a service pack. A quick search would have pointed out this problem.
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Anonymous

2011-04-10T05:02:31+00:00

Holy Cow!

SP1 slowing your lap-top down!

And, it has "Call of Duty" (a Game!) installed as well!

Bet that this lap-top ALSO is trying to 'run'........on the barest amount of RAM, and, ALSO trying to use the 'on-board Graphics/Video', too!

What a joke, really.

More likely, that this lap-top has never been cleaned, regularly. (Of the emassed 'cookies' collected from the owner's Internet usage! That 'oversight' certainly will slow any/all computer down, due to the lack of 'preventive maintenance'.....which 'removing those cookies' is.)

You can use EITHER CCleaner or Glary Utilities, to do tha chore for you.

That is one mistake out of the way!

The 'on-board Graphics' of any EARLY model of Lap-top/Notebook is.............'NOT suitable for GAMES!'

They never were designed as a 'Gamer' computer, PERIOD! (the 'give-away fault IS their 'Mobility factor', as they are designed purely.......for 'people on the go'!)

Now, the game itself, "Call of Duty" is a VERY 'graphics-intensitive' game. It makes 'full demand', on both RAM and Graphics (Video-RAM). (I'd say that this lap-top barely MEETS the 'Minimum Sysyem Requirements'.....of the game, which you totally ignored!)

Win 7 uses roughly 2 Gig of RAM......................just to run. Alone, with no other software installed!

The 'on-board Graphics' also uses this RAM.........in a 'SHARED' capacity!, which means that the AMOUNT of 'usable RAM' is REDUCED to........about a Gig!

Which, ULTIMATELY, will slow the Operating System (OS) way down......IF there is only 2 Gig of RAM being used.

Sorry, but, since you have mentioned that you are dumb, yes, I do agree with that assessment.

All the 'above' I have quoted is ....................exactly 'why' your lap-top has slowed 'to a snail's pace'.

Only solution available, MAX out the amount of RAM this lap-top to it's full capacity of what can be used in it! (And, remove "Call of Duty"!)

Oh, reinstall ALL of what you took out........of SP1 while you're doing all that.

SP1 is used for a reason, also all the other Updates you will continue to get.....for the OS. ('Short-cut' these, remove them, your lap-top will NEVER work right. Ever!)
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Anonymous

2011-04-19T23:07:36+00:00

I fixed this by going back to the restore point that was made by windows but it wasnt as easy as that. After the system restore it wouldnt boot all the way and just got a black screen so pressed power button once briefly and hibernated it several times until it finally came back to life slowly.

Unfortunately my pc was still as vista'd as it was untill I was reloading my graphics drivers (the restore wiped them back to old ones) and right at the end a message came up that the intel matrix storage manager needed to make changes to my pc but only channel 0 would be operational. I didnt get chance to say yes let it make changes to the hard drive on my pc as the nvidia 'restart now' message made it dissapear but guess it did so anyway.

The reason I think this is that after the 'upgrade' to service pack one my acer 8930g laptop went from being speedy to pure vista in one foul swoop and took over 15 windows emblum pulses to get going. After all this messing with it it now starts in 6 pulses and seems to run faster than it ever has done, few!

So you might want to check your drivers concerning whatever your storage controllers do as it does make sense that my laptop didnt seem to be able to access the hd quickly enough after the update.

Vista never worked, windows 7 burned my batteries up, and now this, thank god I only paid £12 for my licence he he, It makes me want XP back.
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