Windows 7 Service Pack 1 made my computer slow down

Anonymous
2011-02-25T00:37:43+00:00

Yesterday I was dumb enough to install Windows 7 Service Pack 1 in my HP dv6-1253cl laptop and now all programs in my laptop take longer to start up, compared to the day before yesterday. I've installed no additional software or hardware in the meantime. The only difference is the Service Pack. My main program, Call of Duty World at War now takes FIVE times as long to start and also between screens. Response is now also lagging and all programs now freeze for about 30 to 45 seconds before they respond again.

I've tried uninstalling the Service Pack 1, but inexplicably there remain a ton of updates that weren't removed.

Doesn't Microsoft check the quality of the patches they release? What can i do now to regain the performance i had only two days ago?

Windows for home | Previous Windows versions | Windows update

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Anonymous
2011-02-25T18:06:20+00:00

Hi   daffy688's,

Windows 7 Service pack and other Windows Updates are released to improve the performance, reliability and security of the system, there could be several causes why you are experiencing performance issue on your computer.

I would like to clarify if you have uninstalled or removed Service Pack 1 from your computer.

You may try the following steps:

Method 1: Run the performance troubleshooter and then check

Open the Performance troubleshooter

http://windows.microsoft.com/en-US/windows7/Open-the-Performance-troubleshooter

**Method 2:**If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected.Run System File Checker (SFC) scan to fix any corrupt system files. To do this, follow the steps mentioned in the link below:

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

http://support.microsoft.com/kb/929833

Method 3:   Put the computer in clean boot and then check to see if the issue persists

Follow  Step 1 in the link below,

**How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7**

If everything works fine after a clean boot, you can infer that some third party services are causing the problem.

Proceed with the remaining steps to pin-point out the third party service.

After you figure out the problem causing program, you may have to update or install a higher version of the program, if you seldom use that software you can consider uninstalling it.

Important: - Remember to put the computer back to normal startup follow   step 7 in the link.

Thanks and Regards:

Ajay K

Microsoft Answers Support Engineer

***************************************************************************

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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Anonymous
2011-02-28T21:52:06+00:00

Hi   daffy688's,

 

Windows 7 Service pack and other Windows Updates are released to improve the performance, reliability and security of the system, there could be several causes why you are experiencing performance issue on your computer.

 

I would like to clarify if you have uninstalled or removed Service Pack 1 from your computer.

 

You may try the following steps:

 

Method 1: Run the performance troubleshooter and then check

 

Open the Performance troubleshooter

http://windows.microsoft.com/en-US/windows7/Open-the-Performance-troubleshooter

 

**Method 2:**If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected.Run System File Checker (SFC) scan to fix any corrupt system files. To do this, follow the steps mentioned in the link below:

 

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

http://support.microsoft.com/kb/929833

 

Method 3:   Put the computer in clean boot and then check to see if the issue persists

Follow  Step 1 in the link below,

**How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7**

If everything works fine after a clean boot, you can infer that some third party services are causing the problem.

Proceed with the remaining steps to pin-point out the third party service.

After you figure out the problem causing program, you may have to update or install a higher version of the program, if you seldom use that software you can consider uninstalling it.

Important: - Remember to put the computer back to normal startup follow   step 7 in the link.

 

Thanks and Regards:

Ajay K

Microsoft Answers Support Engineer

***************************************************************************

Visit our Microsoft Answers Feedback Forum and let us know what you think.

 

I too had the same problem.  Quad Core Desktop, 4 gig Ram, 500 gig HD 2/3 empty...I defrag 2 x a week and run AV and don't go on any websites or have torrent or any of that stuff.  My machine is clean for business only.

My machine was running pretty fast until I installed SP1 for Windows 7, 64 Bit last weekend (FEb 25, 2011). 

Now it is SLOW booting, it takes 2-3 minutes, and programs are extremely slow to respond.

Can you make any suggestions outside of reimaging my entire system that would clean this up?

I don't want to have to get on phone support for MS Office Small Business and argue that I am reimaging my system and they should let me reinstall my 1 license.  I had to put up with this recently...and I was very upset.

Best Regards,

ScottKG.

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  1. Anonymous
    2011-06-28T06:31:47+00:00

    Tom

    You have to live in the real world. Removing SP1 is not the answer. Most times Microsoft is not to blame. I will accept they do make stupid mistakes from time to time. However, more often than not, it is the user that brings the problem to their computer; Thus it can boil down to:

    Choosing poor security software, with Norton and McAfee being top of the do not have list.

    Installing a registry cleaner or an optimiser.

    Failing to update third party drivers.

    Ignoring warning signs generated in error messages.

    Incorrect changes to the operating system, like disabling services in pursuit of a faster computer when their computer was designed for a certain level of performance.

    Installing old hardware or software that has passed it's use by date for the operating system.

    Installing inappropriate or poor hardware.

    Installing a later operating system on a computer that was designed for an earlier one.

    Installing over many browser, search engines and toolbar add ons.

    Failing to undertake regular maintenance of the computer.

     to The list is endless and no doubt many of the users who have contributed negative comments to this thread will have made these types of mistakes. Like many things you need to rise to the challenge, sort it out and not follow the lemmings.

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  2. Anonymous
    2011-06-28T02:30:46+00:00

    Why does Microsoft release a POS like this. We have seen this problem for months now on many brand new PCs and PCs that have been around for a year or two and have had no problems before SP1 was installed.. It seems like they would have figured it out by now. Very frustrating the number of hours we have to put into removing SP1 and now that we can't remove it, we have to dig and dig to figure out why something that should just work does not. Obviously many many many people are seeing the same thing.

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  3. Anonymous
    2011-06-27T19:47:17+00:00

    Tom

    Instead of complaining about it try to resolve the problem. The installation of the SP1 update caused no loss of performance here.

    What anti-virus?

    What is your computer make and model?

    Is your system error free?

    Event Viewer Reports

    1. Normally when an error occurs on your computer looking in Event Viewer should be your starting point for finding a solution. Most system related errors are logged and getting an exact copy of the relevant report is important. Unfortunately understanding the reports is not easy and most computer users need help with their interpretation. I have more to say later on interpretation.
    2. Event Viewer comprises three main Windows logs. These are Application, Security and System. For troubleshooting purposes System is by far the most important.
    3. To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window select Windows Logs and System. Place the cursor on System, right click and select Filter Current Log. Check the box before Error and click on OK and you see only Error reports. Click on the Date and Time Column Header to sort. You may need to click a second time to see the latest Report at the top.
    4. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. Click on the Copy button to place a copy on your Clipboard and close Event Viewer. Now start your message and paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer.
    5. There are three types of Report, being Information, Warning and Error reports. In most situations it is Error Reports that offer the best information but occasionally Warning Reports provide useful clues.
    6. All reports have date and time stamps and when troubleshooting it is important to concentrate on more recent reports. Study reports since the point when the computer was last booted and then check whether a similar report appeared in the previous session. If errors do not repeat investigation as to why they occurred is wasted effort.
    7. Within individual reports the more important information is Event ID and Source as these help when looking for help on the internet. The description is equally important and copying the exact text for use as the search criteria greatly helps getting better results when using Google. Do not paraphrase descriptions when asking others for help.

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