Sent emails not showing in Windows Live Mail "Sent Items" folder

Anonymous
2011-03-29T17:53:49+00:00

My sent email message are not showing up in my Windows Live Mail "Sent Items" folder. However, my sent message are showing up in my Hotmail box in the "Sent" folder. My Hotmail has the same email address. I've used Windows Live Mail for years with no problem. How do I get my sent emails to show in my Windows Live Mail "Sent Items" folder? Thank you.

Windows for home | Other | Email and communications

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  1. Anonymous
    2014-06-19T08:43:23+00:00

    I open up WLM after the clean reinstall and all my folders [Inbox, Sent, etc.] have the same messages and nothing has changed.

    This process has steps that would permanently remove all Windows Live Essential related files on the system giving you a fresh new state to work on.

    @Glenda

    Paso Hondo is pointing out that his folders and messages haven't been affected by the uninstall – re-install process. The procedure you've now recommended won't affect them either.

    @Paso Hondo

    It's by design that uninstalling the program won't affect user data. You wouldn't expect all your documents to be deleted if you uninstalled Word, would you?

    All your folders and messages, along with account settings, are in the store folder, by default at

    C:\Users{user}\AppData\Local\Microsoft\Windows Live Mail 

    If you're quite sure you don't want to retain any of these data, you can delete this folder. You could also move it to somewhere else for safe keeping in case you change your mind.

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  2. Anonymous
    2014-06-19T16:35:21+00:00

    Was able to delete all folders. Reinstalled Windows Live Essentials. After all that, Sent items folder synced up to 11/22/2013 and stopped, just like before. No joy. Sent synced 63 messages of 2,907. Drafts synced 6 messages of 74.

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  3. Anonymous
    2014-06-19T21:36:05+00:00

    Hi Paso Hondo,

    Thank you for your reply. Sorry to hear that your sent emails are not properly synced. To investigate this, we request that you provide us log files of your Windows Live Mail. Please follow the steps on the link below:

    **How can I collect log files from Windows Live Mail**

    Make sure that you are sign in to Microsoft Community forum and click the You have a private reply to this message. Click here to read it on our secure private messages sectionlink on your post to access the private message area that I enabled for you.

    If you have further questions, please let us know.

    Regards.

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  4. Anonymous
    2014-06-20T00:57:58+00:00

    Hello Paso,

    I have provided a new private message for an update on your inquiry.

    Let us know the results afterwards.

    Thank you.

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  5. Anonymous
    2014-06-20T05:32:32+00:00

    I have the same problem... cannot see my Sent Items and never know whether a message was sent successfully or not...

    Please help as this is a huge frustration.

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