Sent emails not showing in Windows Live Mail "Sent Items" folder

Hi SylvieBotha,

Thank you for posting your issue on Microsoft Community Forum.

I'll be happy to help you with your issue that sent items are not showing in Sent folders. For us to isolate your issue, kindly verify if you have tried the troubleshooting steps given on this thread. If not, kindly try to do so as it may help you resolve the issue.

However, if not, kindly provide us the log files on the private message I created as we need it for our investigation. To collect log files, follow the steps on this link.

Please click on You have a private reply to this message link just above your post to view the message. Don't forget to sign in to Microsoft Community Forum to view the link.

I'll look forward to your reply.

Thank you.

I have the same problem... cannot see my Sent Items and never know whether a message was sent successfully or not...

Please help as this is a huge frustration.

Hello Paso,

I have provided a new private message for an update on your inquiry.

Let us know the results afterwards.

Thank you.

Hi Paso Hondo,

Thank you for your reply. Sorry to hear that your sent emails are not properly synced. To investigate this, we request that you provide us log files of your Windows Live Mail. Please follow the steps on the link below:

**How can I collect log files from Windows Live Mail**

Make sure that you are sign in to Microsoft Community forum and click the You have a private reply to this message. Click here to read it on our secure private messages sectionlink on your post to access the private message area that I enabled for you.

If you have further questions, please let us know.

Regards.

Was able to delete all folders. Reinstalled Windows Live Essentials. After all that, Sent items folder synced up to 11/22/2013 and stopped, just like before. No joy. Sent synced 63 messages of 2,907. Drafts synced 6 messages of 74.