Printer offline-How can I change it to "on-line"

Anonymous
2011-01-04T17:10:46+00:00

How can I change a printer that is networked from "off-line" to  "online" to one computer?

Ours is accessible to my computer but not my wife's as her status is "off-line."

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-01-05T05:30:21+00:00

Hi WVseagull,

Check the status of the printer at Control Panel. Set it to online if it’s shown as offline. If this doesn’t fix the problem, check whether installing the vista driver available at your printer manufacturer’s website helps.

Step 1:

a. Click Start, go to Control Panel and select Hardware and Sound.

b. Click Printer.

c. If the Printer is offline, it shows “Offline” status. If the Printer is online it shows “Ready”.

d. If the Printer is offline, set it to online.

e. Right-click on the printer and select “Use Printer Online”.

f. The display should change to ready when the printer is set to online.

Step 2:

If still you are facing issues, then update the printer driver. This should fix the problem.

Update drivers: recommended links

http://windows.microsoft.com/en-US/windows-vista/Update-drivers-recommended-links

Hope this information is helpful.

Praseetha K

Microsoft Answers Support Engineer

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84 additional answers

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  1. Anonymous
    2017-08-31T11:43:55+00:00

    Ik krijg mijn printer niet off-line

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  2. Anonymous
    2017-09-17T09:02:39+00:00

    the printer only print word documents . I cant print adobe reader documents ( PDF) how I can fix it ?

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  3. Anonymous
    2017-10-15T21:05:35+00:00

    The Printer is offline Epson F9D988 cannot change it I have tried everything

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  4. Anonymous
    2017-10-15T23:32:31+00:00

    Go to Printer Properties, Ports and clear the box indicating SNMP status. Then, log off from your computer, and restart , when you do the printer will be online

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