Printer offline-How can I change it to "on-line"

Anonymous
2011-01-04T17:10:46+00:00

How can I change a printer that is networked from "off-line" to  "online" to one computer?

Ours is accessible to my computer but not my wife's as her status is "off-line."

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2011-01-05T05:30:21+00:00

Hi WVseagull,

Check the status of the printer at Control Panel. Set it to online if it’s shown as offline. If this doesn’t fix the problem, check whether installing the vista driver available at your printer manufacturer’s website helps.

Step 1:

a. Click Start, go to Control Panel and select Hardware and Sound.

b. Click Printer.

c. If the Printer is offline, it shows “Offline” status. If the Printer is online it shows “Ready”.

d. If the Printer is offline, set it to online.

e. Right-click on the printer and select “Use Printer Online”.

f. The display should change to ready when the printer is set to online.

Step 2:

If still you are facing issues, then update the printer driver. This should fix the problem.

Update drivers: recommended links

http://windows.microsoft.com/en-US/windows-vista/Update-drivers-recommended-links

Hope this information is helpful.

Praseetha K

Microsoft Answers Support Engineer

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  1. Anonymous
    2013-06-29T11:37:59+00:00

    The only reliable way i have found to do this is to go into Control Panel>Administrative Tools>Service find Print Spooler, RMB select Restart.  This should reintroduce the Printer to the Print Spooler. For some reason when there is a network interruption the printer will go Offline and the spooler will never see as Online again until you do this.

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  2. Anonymous
    2013-06-25T11:59:48+00:00

    Thank you this works.

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  3. Anonymous
    2013-06-04T21:22:26+00:00

    Joaquin says go to "Properties" but he should have said got to "Printer Properties" (Win7). No big deal to a geek, but a huge difference to a normal user.

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  4. Anonymous
    2013-06-03T02:30:51+00:00

    It doesn't work I ran checks on my printer it says everything is fine but I can't print anything! It is a Samsung CLP-310 Series. The green light is flashing but there is a yellow light flashing above it.

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