Printer offline-How can I change it to "on-line"

Anonymous
2011-01-04T17:10:46+00:00

How can I change a printer that is networked from "off-line" to  "online" to one computer?

Ours is accessible to my computer but not my wife's as her status is "off-line."

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2011-01-05T05:30:21+00:00

Hi WVseagull,

Check the status of the printer at Control Panel. Set it to online if it’s shown as offline. If this doesn’t fix the problem, check whether installing the vista driver available at your printer manufacturer’s website helps.

Step 1:

a. Click Start, go to Control Panel and select Hardware and Sound.

b. Click Printer.

c. If the Printer is offline, it shows “Offline” status. If the Printer is online it shows “Ready”.

d. If the Printer is offline, set it to online.

e. Right-click on the printer and select “Use Printer Online”.

f. The display should change to ready when the printer is set to online.

Step 2:

If still you are facing issues, then update the printer driver. This should fix the problem.

Update drivers: recommended links

http://windows.microsoft.com/en-US/windows-vista/Update-drivers-recommended-links

Hope this information is helpful.

Praseetha K

Microsoft Answers Support Engineer

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  2. Anonymous
    2013-08-29T04:56:45+00:00

    It does not say "use printer online" anywhere and I have followed each step correctly... I am really frustrated right now. I have been repeating the same process but updating the drive always comes up greyed out.

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  3. Anonymous
    2013-08-13T16:20:00+00:00

    I applied this solution and it worked!!!

    Thannks

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  4. Anonymous
    2013-08-08T11:16:02+00:00

    Bryce,

    You made my day!

    I have tried so many things to fix this, including changing the registry as per one web site.

    Hope the problem will not surface again.

    Many thanks.

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