Printer offline-How can I change it to "on-line"

There is NO "use printer online" option when I right-click on the printer icon.

So, as usual, the directions for how to fix a MS issue are useless.

Hi WVseagull,

Check the status of the printer at Control Panel. Set it to online if it’s shown as offline. If this doesn’t fix the problem, check whether installing the vista driver available at your printer manufacturer’s website helps.

Step 1:

a. Click Start, go to Control Panel and select Hardware and Sound.

b. Click Printer.

c. If the Printer is offline, it shows “Offline” status. If the Printer is online it shows “Ready”.

d. If the Printer is offline, set it to online.

e. Right-click on the printer and select “Use Printer Online”.

f. The display should change to ready when the printer is set to online.

Step 2:

If still you are facing issues, then update the printer driver. This should fix the problem.

Update drivers: recommended links

http://windows.microsoft.com/en-US/windows-vista/Update-drivers-recommended-links

Hope this information is helpful.

Praseetha K

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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what do I do when my printer does not have the option as stated in line item "e"  - right click on the printer and select "use printer online"?

No option is given to "Use printer Online"! I have upgraded to Windows 10 does this make a difference?

    Also, things were working well wirelessly until I upgraded to a new modem from Comcast/Xfinity and now I have to use a USB cable to print anything. This just isn't right!

THANK YOU! The only thing that helped our printer as well!