"Allow a device to connect" is greyed out, bluetooth

1. Dell Inspiron 1420

2-3. Any devices, etc. Arctic P311, Samsung S3

4. All troubleshooting has been implemented
5. The error message appeared on the Samsung S3 device, said something like, failure to pairing with Dell Inspiron 1420

The issue was the Dell Inspiron 1420 unable to detect any devices but Samsung S3 detected Dell Inspiron 1420. That's mean both equipment Bluetooth work fine. I did 'windows update' and update bluetooth driver, still not working. I also did reversed update, thinking the new update might be the issued, still failed.

At the end, I reformat and reinstall the Window Vista (which come together when I bought the laptop of original copy). Then, I do 'windows update'. Now the windows able to detect and pair all nearby devices.

Even this is the final option mostly I wanted to avoid, but at least it works. I hope the root of the problem will be identified and this issue can be solved without reformatting the windows as I believed many prefer this option.

Hi Salman,

Thank you for updating the status.

Glad to know that you were able to resolve the issue and I appreciate your effort. Thank you for your valuable suggestion and we will take it as a feedback and will work on this to get the root cause of the issue.

Let us know if we could be of any help in future.

We’ll be glad to assist.

Have a great day.

Solution:  

There may be a bit of a red-herring here, though I do not know why Microsoft has not cleared it up.  I had an identical issues - I could 'pair' my bluetooth headset, but could not get it to 'connect'.  I could see the icon for the bluetooth headset listed as an item, but nothing would make it connect.  When I right-clicked on the icon in 

     Control Panel\Hardware and Sound\Devices and Printers

I could only see Troubleshoot (which did nothing), Create Shortcut, Remove Device, and Properties.  No way to connect.  When turned my headset on, it would report "Power On", "Battery Medium", then after a moment it would say "Ready To Pair" rather than "Connected"

When I had received my headset, Windows would not install the drivers.  When I attempted to use the program provided by the vendor, it also failed, but it *did* unpack the drivers.  I'd gone into Device Manager, then into the Bluetooth devices (that had yellow exclamation points) and told it to update the drivers.  When the window came up asking where from, I initially told it to get them from Microsoft online.  When that failed I pointed it to the location of the drivers that had been unpacked.  That got Bluetooth going on my system, but would not let me connect.

Solution:  I went back to the install program for the drivers, right-clicked and said "Run as Admin".  This worked.  It now connects as expected.

HOWEVER: the "Allow a device to Connect" is still greyed out.  I am wondering if this is just bogus old code that is *never* used.  

Best wishes

This problem has continued to be reported for several years - why is there no tool or fix to help with a resolution?

I tried everything in this thread.

My laptop manufacturer can not help or has not been able to help. - Lenovo and there is no help from the Thinkpad forums either (surprisingly as that is usually all I need)

The Bluetooth speaker manufacturer iClever has failed to respond to my repeated requests for help via their site.

http://postimg.org/image/5b3q1ndl3/][img]http://s23.postimg.org/5b3q1ndl3/T520\_Bluetooth\_Speaker\_Connection\_Problem\_31\_1.jpg

I installed the hotkey integration features (http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/8jvu39ww.exe) and Lenovo Access connections (http://support.lenovo.com/en\_IN/downloads/detail.page?&DocID=DS013683)and now get the popup window when I press Fn+F5 but I have no idea what to set/click on, enable etc to connect to a bluetooth speaker that is powered up and flashing - can someone explain EXACTLY what I need to do. The device was picked up and appears when I use the blue "B" Bluetooth icon from the popup from the right of the taskbar and "Show Bluetooth Devices" but I don't know how to get the devices to pair - it was really simple with my Sony Z1 Android tablet and my Sony mobile phone to connect to this speaker but I've spent hours on this today to try and get my T520 connected and I've got nowhere - why on earth is it so much more complicated with Windows 7 Pro/Lenovo than Android? It took 20s with the phone and tablet to get connected.

The speaker is this one:-

http://www.amazon.co.uk/gp/product/B00PIGBPLO?psc=1&redirect=true&ref\_=oh\_aui\_detailpage\_o00\_s00

http://postimg.org/image/divoquer3/][img]http://s11.postimg.org/divoquer3/T520\_Bluetooth\_Speaker\_Connection\_Problem\_1\_11.jpg

http://postimg.org/image/6j8l4uo2r/][img]http://s29.postimg.org/6j8l4uo2r/T520\_Bluetooth\_Speaker\_Connection\_Problem\_3\_11.jpg

I checked the bluetooth adapter is enabled in the BIOS of my Lenovo T520.

My device (iClever Bluetooth speaker) has been added - it appears in the list of BT devices but nothing has been added to the Sound...Playback tab - what does this mean? Is there a way around this? Can I manually add the speaker to this list? Is this the problem that needs solving or is it that the "Allow a Device to connect" menu option is greyed out the issue?