"Allow a device to connect" is greyed out, bluetooth

Anonymous
2011-10-26T15:52:46+00:00

I am unable to connect any device to the laptop through bluetooth, even though I've used the feature before.

When I switch the bluetooth on and right click on the bluetooth icon - "Allow a device to connect" is greyed out.".

I'm using Windows 7, 64 bit. Any suggestions...?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-11-21T22:55:10+00:00

HOW TO PAIR/CONNECT A BLUETOOTH SPEAKER TO LAPTOP/PC/WINDOWS 7 SOLVED....

Bought a Bletooth speaker ages ago, it is good for what it is and managed to get it paired up with all my other devices - tablet, phone but have never been able to connect it to my Sony Vaio laptop - would always pair then never be able to connect it. Here's how I got it to work..

I decided to start afresh and delete all Bluetooth devices and start again.

Make sure you have your computer Bluetooth turned on

Down in the bottom right tool bar right click on the Bluetooth icon

Click on Join a Personal Area Network

Opens a new Window in Devices and printers

Turn on your Bluetooth Speaker to discover mode

Click Add a Device

Your speaker should show up

DO NOT CLICK NEXT.....

INSTEAD A MESSAGE SHOULD POP UP FROM THE TOOLBAR SAYING A DEVICE IS ASKING TO CONNECT

CLICK THIS MESSAGE

it will then ask you to add a pairing number to connect ( add the default number if your speaker has one refer to manual)

In this case the XMI X-Mini WE does not come with one so I put in 0000

Worked!!

Paired

Now click on Start - Devices and Printers and you should see the speaker XMI X-Mini WE

Right click it and click control

Click connect......

BOOM paired and working

Dont know how or why its working but I an now listening to music via my Bluetooth Speaker.

Now I now this may not work for all but This was driving me nuts and hope it at least works for some..

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  1. Anonymous
    2011-10-26T17:50:30+00:00

    Uninstall the device from device manager and restart bluetooth service.

    Start > services.msc

    Right-click "Bluetooth Support Service."

    Go to device manager and  right-click on your computer name and click "Scan for hardware changes"

    Install the bluetooth device drivers from the manufacturer's website, if any.

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  2. Anonymous
    2011-10-26T18:09:58+00:00

    Thanks for the help...I tried as you suggested (ie removed the device, restarted the service and then reinstalled the device), but it did not work out. It is still greyed out.

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  3. Anonymous
    2011-10-28T01:42:57+00:00

    Hello Taleeb,

    Take a look at the following articles on bluetooth:

    Add a Bluetooth enabled device to your computer:

    http://windows.microsoft.com/en-US/windows7/Add-a-Bluetooth-enabled-device-to-your-computer

    Change settings for a Bluetooth enabled device:

    http://windows.microsoft.com/en-US/windows7/Change-settings-for-a-Bluetooth-enabled-device

    Note that if your manufacturer has a bluetooth driver, it may serve you better than the Microsoft one as it will be more specialized towards your hardware.

    Best regards.

    Matthew_Ha

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  4. Anonymous
    2011-10-28T05:14:32+00:00

    What I have had been trying is to connet the computer to the blue tooth device (and not the vice versa); that is I'm trying to find the computer from the mobile (and not the mobile from the computer). And I was able to do this till some days back.

    That said I will go ahead and try connecting the device to the computer (tonight).

    But then as a person interested in Computer Science I'll definitely like to know what can be the reasons for this problem. Does this problem occur only due to driver malfuntioning or can there be some other reason(s) for it as well (What about virus?)?

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