"Allow a device to connect" is greyed out, bluetooth

Anonymous

I am unable to connect any device to the laptop through bluetooth, even though I've used the feature before.

When I switch the bluetooth on and right click on the bluetooth icon - "Allow a device to connect" is greyed out.".

I'm using Windows 7, 64 bit. Any suggestions...?

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Anonymous

HOW TO PAIR/CONNECT A BLUETOOTH SPEAKER TO LAPTOP/PC/WINDOWS 7 SOLVED....

Bought a Bletooth speaker ages ago, it is good for what it is and managed to get it paired up with all my other devices - tablet, phone but have never been able to connect it to my Sony Vaio laptop - would always pair then never be able to connect it. Here's how I got it to work..

I decided to start afresh and delete all Bluetooth devices and start again.

Make sure you have your computer Bluetooth turned on

Down in the bottom right tool bar right click on the Bluetooth icon

Click on Join a Personal Area Network

Opens a new Window in Devices and printers

Turn on your Bluetooth Speaker to discover mode

Click Add a Device

Your speaker should show up

DO NOT CLICK NEXT.....

INSTEAD A MESSAGE SHOULD POP UP FROM THE TOOLBAR SAYING A DEVICE IS ASKING TO CONNECT

CLICK THIS MESSAGE

it will then ask you to add a pairing number to connect ( add the default number if your speaker has one refer to manual)

In this case the XMI X-Mini WE does not come with one so I put in 0000

Worked!!

Paired

Now click on Start - Devices and Printers and you should see the speaker XMI X-Mini WE

Right click it and click control

Click connect......

BOOM paired and working

Dont know how or why its working but I an now listening to music via my Bluetooth Speaker.

Now I now this may not work for all but This was driving me nuts and hope it at least works for some..

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73 additional answers

Anonymous

2015-03-10T16:21:24+00:00

Well. The "allow a device to connect" is still frayed out, however the properties for the device (Sony speakers) shows "currently connected" under the Bluetooth tab -troubleshooting information - last connected-

I still can't get it to do anything thou. It's not an option for sound device under sounds.

So it's not really allowing me to use the "connected device".
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Anonymous

2015-03-10T11:15:27+00:00
Hi,

Welcome to Microsoft Community forum and sorry for delayed response.

There might be a chance that Bluetooth service might be missing so, try to check that service. Make sure the Bluetooth services are running on the computer. To start the Bluetooth services follow the steps below:
1. Click on Start
2. In the search box type run.
3. Type Services.msc in run box and press enter.
4. In the list find Bluetooth support services and double click on that.
5. Ensure that the service is both set to automatic and started.
Do keep us updated about the status of your issue and we will be happy to assist you.

Regards,
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Anonymous

2015-03-02T14:19:50+00:00

SIR,

i have the problem that "allow a device to connect" is greyed out.... in dell inspiron 15z wats wrong.... help me out
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Anonymous

2014-12-21T10:08:04+00:00

Hi,

Welcome to Microsoft Community forum.

I would suggest you to follow the steps provided below and update us on the status of the issue.

Method 1: Run the fix-it suggested below and check.

Bluetooth devices do not work correctly on a computer that is running Windows 7:

**http://support.microsoft.com/kb/980396**

If the above method does not work, go to next method.

Method 2: Refer to the following suggestions.

If computer doesn't recognize the Bluetooth enabled device then please try the below mentioned steps and see if it helps.

· Remove and then reinstall the device:

a. Click the Start button, click Control Panel, click Hardware and Sound, and then click Bluetooth Devices.

b. Select the device that's not working, and then click Remove.

c. Click Add, press the reset button on the device (or make it discoverable following the manufacturer's instructions), select the My device is set up and ready to be found check box, and then click Next.

d. If the device is not found, repeat the previous step. When the device is found, select it, and then click Next.

e. Follow the rest of the instructions in the wizard.

· Make sure the device is turned on and that the batteries don't need to be replaced.

· Make sure the Bluetooth adapter for your computer is attached and turned on, and that the device is turned on and discoverable. If you're not sure how to turn on discoverability, read the instructions that came with the device or check the manufacturer's website.

· Make sure that you installed the device using the correct program. If not, reinstall the device.

Refer the following links for more information:

Add a Bluetooth enabled device to your computer ******http://windows.microsoft.com/en-US/windows7/Add-a-Bluetooth-enabled-device-to-your-computer**

Connect to Bluetooth and other wireless or network devices ******http://windows.microsoft.com/en-US/windows7/Connect-to-Bluetooth-and-other-wireless-or-network-devices**

Change settings for a Bluetooth enabled device ******http://windows.microsoft.com/en-US/windows7/Change-settings-for-a-Bluetooth-enabled-device**

Do keep us updated about the issue and we will be happy to assist you.

Regards.
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