"Allow a device to connect" is greyed out, bluetooth

Anonymous
2011-10-26T15:52:46+00:00

I am unable to connect any device to the laptop through bluetooth, even though I've used the feature before.

When I switch the bluetooth on and right click on the bluetooth icon - "Allow a device to connect" is greyed out.".

I'm using Windows 7, 64 bit. Any suggestions...?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-11-21T22:55:10+00:00

HOW TO PAIR/CONNECT A BLUETOOTH SPEAKER TO LAPTOP/PC/WINDOWS 7 SOLVED....

Bought a Bletooth speaker ages ago, it is good for what it is and managed to get it paired up with all my other devices - tablet, phone but have never been able to connect it to my Sony Vaio laptop - would always pair then never be able to connect it. Here's how I got it to work..

I decided to start afresh and delete all Bluetooth devices and start again.

Make sure you have your computer Bluetooth turned on

Down in the bottom right tool bar right click on the Bluetooth icon

Click on Join a Personal Area Network

Opens a new Window in Devices and printers

Turn on your Bluetooth Speaker to discover mode

Click Add a Device

Your speaker should show up

DO NOT CLICK NEXT.....

INSTEAD A MESSAGE SHOULD POP UP FROM THE TOOLBAR SAYING A DEVICE IS ASKING TO CONNECT

CLICK THIS MESSAGE

it will then ask you to add a pairing number to connect ( add the default number if your speaker has one refer to manual)

In this case the XMI X-Mini WE does not come with one so I put in 0000

Worked!!

Paired

Now click on Start - Devices and Printers and you should see the speaker XMI X-Mini WE

Right click it and click control

Click connect......

BOOM paired and working

Dont know how or why its working but I an now listening to music via my Bluetooth Speaker.

Now I now this may not work for all but This was driving me nuts and hope it at least works for some..

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  1. Anonymous
    2017-01-20T18:13:45+00:00

    I posted here a while back (1-2 years) - the thing that solved the problem (connecting to a bluetooth speaker) was given earlier in the thread - you have to get the latest drivers for the bluetooth chipset that is in your laptop - I found windows update was no use, I found my laptop manufacturers website no use - I had to ring Lenovo and ask for a link to the latest bluetooth drivers - once I had the drivers installed everything was as simple as it should have been - I suspect that is the problem with a lot of the problems reported here - you have really got to make sure you have the right drivers and the only way I think, in most cases will be to phone your laptop makers helpline.

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  2. Anonymous
    2017-01-19T17:07:44+00:00

    Unfortunately, this has not helped with my Bluetooth problem.

    I have an EasyAcc speaker, which used to work but now doesn't, and a wireless mouse which I bought new and which has never worked. Any other advice please.

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  3. Anonymous
    2016-11-23T00:45:16+00:00

    I use windows 8.0 on my laptop but i still cant conect any device

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  4. Anonymous
    2016-07-14T11:12:22+00:00

    Hi,

    If you have any feedback related to Windows and want some changes in the next version or update then you need to post them on the Feedback app. For providing your findings, issue, bugs and comments on the feedback app you may refer to the steps provided below.

    • Press the Windows key.
    • Type Feedback in the box.
    • Click on Windows Feedback (Trusted Windows Store app).
    • Then follow the on screen instruction to provide feedback.

    Hope the information provided is helpful. Do let us know if you have any queries related to Windows, we will be happy to assist you.

    Regards,

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