"Allow a device to connect" is greyed out, bluetooth

Anonymous
2011-10-26T15:52:46+00:00

I am unable to connect any device to the laptop through bluetooth, even though I've used the feature before.

When I switch the bluetooth on and right click on the bluetooth icon - "Allow a device to connect" is greyed out.".

I'm using Windows 7, 64 bit. Any suggestions...?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-11-21T22:55:10+00:00

HOW TO PAIR/CONNECT A BLUETOOTH SPEAKER TO LAPTOP/PC/WINDOWS 7 SOLVED....

Bought a Bletooth speaker ages ago, it is good for what it is and managed to get it paired up with all my other devices - tablet, phone but have never been able to connect it to my Sony Vaio laptop - would always pair then never be able to connect it. Here's how I got it to work..

I decided to start afresh and delete all Bluetooth devices and start again.

Make sure you have your computer Bluetooth turned on

Down in the bottom right tool bar right click on the Bluetooth icon

Click on Join a Personal Area Network

Opens a new Window in Devices and printers

Turn on your Bluetooth Speaker to discover mode

Click Add a Device

Your speaker should show up

DO NOT CLICK NEXT.....

INSTEAD A MESSAGE SHOULD POP UP FROM THE TOOLBAR SAYING A DEVICE IS ASKING TO CONNECT

CLICK THIS MESSAGE

it will then ask you to add a pairing number to connect ( add the default number if your speaker has one refer to manual)

In this case the XMI X-Mini WE does not come with one so I put in 0000

Worked!!

Paired

Now click on Start - Devices and Printers and you should see the speaker XMI X-Mini WE

Right click it and click control

Click connect......

BOOM paired and working

Dont know how or why its working but I an now listening to music via my Bluetooth Speaker.

Now I now this may not work for all but This was driving me nuts and hope it at least works for some..

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  1. Anonymous
    2013-10-05T12:32:06+00:00

    I have a ThinkPad on Windows 7 64 Bit Professional. I've tried pairing a mouse when I first bought the notebook and it did not work. I had to purchase a Microsoft Mouse with a dongle.

    1. I've bought an extra Bluetooth Dongle (and removed the Dongle that connects to my mouse) thinking it was a hardware problem and that does not help either.
    2. I've uninstalled the Anti Virus Programme
    3. I've tried creating another user and logging in and out and it does not help either.
    4. I've tried restarting Bluetooth support as well as updating all the drivers but to no avail.
    5. I've checked Microsoft Website and performed regedit

    At the moment I've spent almost THREE days cracking my head. I could neither see othe bluetooth devices nor receive any message for pairing.  It is just a complete waste of time and for now I will just make do without Bluetooth although it is important for me as I need to communicate with my customers with a bluetooth headset. I've thought of moving to Windows 8 after this incident I will move back to Mac OS.

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  2. Anonymous
    2013-09-09T14:54:13+00:00

    Found out.

    I logged out as personal user, then logged on as administrator.

    The computer found my bluetooth device immediately. Connected and no problem.

    Then logged out as admin. Logged in again as personal user. And hey hey.

    No problem, connected immediately

    though "allow a device to connect" is still greyd out...... but now it doesn't make any difference. Got the pc to stream to A2DP device.

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  3. Anonymous
    2013-09-09T12:55:13+00:00

    I m too same problem and my laptop model is HP pavilion db4 5213 and os is win8 64 bit

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  4. Anonymous
    2013-08-20T03:50:21+00:00

    Hi,

    Considering the age of the thread and to avoid confusion, if the troubleshooting steps in this thread did not resolve your issue I would recommend creating a new thread so that the community can focus on that thread. Refer to the following link prior to posting a question so that you may provide all the relevant information, for us to help you:

    http://support.microsoft.com/kb/555375

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