"Allow a device to connect" is greyed out, bluetooth

Anonymous
2011-10-26T15:52:46+00:00

I am unable to connect any device to the laptop through bluetooth, even though I've used the feature before.

When I switch the bluetooth on and right click on the bluetooth icon - "Allow a device to connect" is greyed out.".

I'm using Windows 7, 64 bit. Any suggestions...?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-11-21T22:55:10+00:00

HOW TO PAIR/CONNECT A BLUETOOTH SPEAKER TO LAPTOP/PC/WINDOWS 7 SOLVED....

Bought a Bletooth speaker ages ago, it is good for what it is and managed to get it paired up with all my other devices - tablet, phone but have never been able to connect it to my Sony Vaio laptop - would always pair then never be able to connect it. Here's how I got it to work..

I decided to start afresh and delete all Bluetooth devices and start again.

Make sure you have your computer Bluetooth turned on

Down in the bottom right tool bar right click on the Bluetooth icon

Click on Join a Personal Area Network

Opens a new Window in Devices and printers

Turn on your Bluetooth Speaker to discover mode

Click Add a Device

Your speaker should show up

DO NOT CLICK NEXT.....

INSTEAD A MESSAGE SHOULD POP UP FROM THE TOOLBAR SAYING A DEVICE IS ASKING TO CONNECT

CLICK THIS MESSAGE

it will then ask you to add a pairing number to connect ( add the default number if your speaker has one refer to manual)

In this case the XMI X-Mini WE does not come with one so I put in 0000

Worked!!

Paired

Now click on Start - Devices and Printers and you should see the speaker XMI X-Mini WE

Right click it and click control

Click connect......

BOOM paired and working

Dont know how or why its working but I an now listening to music via my Bluetooth Speaker.

Now I now this may not work for all but This was driving me nuts and hope it at least works for some..

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  1. Anonymous
    2014-04-22T09:08:19+00:00

    Assigning COM ports (as outlined in the answer above) seems to be a key part of the installation of Bluetooth devices.

    You can find out which COM ports are free by running Device Manager and:

    1.Right-click on any Serial Device  and chose Properties.

    2.In the Properties window, click the Port Settings tab, then Advanced.

    3.In the window that opens, you will see alist of the COM ports in use; note the port already assigned to that device will not be marked as assigned.

    This list of assigned ports seems to build up over time and not be properly freed up as devices are uninstalled. You can set which ports Windows sees as free by editing the Registry - noting as always that editing the Registry can corrupt it and make your system unbootable.

    The key is:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\COM Name Arbiter

    The value is the hex representation of binary bits set as flags:

    1 = assigned for the COM port represented by that bit position

    0 = free for that port

    So if the value is 03 00 00 00...

    Then COM ports 1 and 2 (lowest 2 bit positions in the LHS word set on, binary/hex value 3)

    are assigned, the remaining ports are free.

    To install my Bluetooth phone, I set the values as above as I have USB to serial convertors

    set up as COM1 and COM2.

    After the install, this value is 7F, indicating that COM1 thru COM7 are now assigned;

    both Device Manager (as above) and the Bluetooth device properties confirm this.

    I still have the problem that the bluetooth phone settings are often lost on reboot (ie the phone is greyed out)  but setting the COM ports this way ALWAYS works to re-install it.

    Any solutions to the problem of losing the settings on startup?

    Windows 7 tries to connect to the phone on startup if bluetooth is on;

    can this be turned off?

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  2. Anonymous
    2014-04-20T15:23:41+00:00

    I was trying out a newly installed remote software in my mobile device to test controlling my laptop with it. At first, I thought that it would just be a walk in the park. But I had trouble connecting and found the same problem as with you guys. The "Allow a Device To Connect" option of my bluetooth device was also greyed out. I immediately searched for a definite solution to my problem and found this forum. As I browsed in every page to the last of this forum, I was very hopeful that I would find the answer that I was looking for.

    But when as I was about to give up and tried my last ditch effort, it was a success. In my case anyway. What I did was I added another incoming port in the COM Ports tab of my bluetooth's setting because all of my ports are all assigned to other wireless devices. When I tried again to connect my mobile device to my laptop; Voila! It was successful!

    I checked the greyed out option again. Still the same BUT I got my solution. I hope this post of mine will be of help to you Guys.

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  3. Anonymous
    2014-04-07T00:02:45+00:00

    What you've stated makes no sense. The problem has been clearly stated and MS has not contributed in any positive manner. A new thread would add no value and cause the customers to repeat already failed suggestions.

    I too have this problem with my Windows 7 machine. I have previously connected bluetooth headsets to the machine, but now the option has been greyed out.

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  4. Anonymous
    2014-03-10T14:24:40+00:00

    It's kind of ironic & not a little disrespectful that after 2 years of people struggling to get this to work, on a MICROSOFT FORUM, the only MICROSOFT input is to tell us what to do with the forum & not address the problem in the slightest!

    Can anyone blame "simple" AsharAbdullah (and surely countless others)?!

    Xmnr, if I right-click on the icon, there is no "Run as administrator" option. Bluetooth installed automatically from a Bluetooth usb key (which doesn't show in Explorer).

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