"Allow a device to connect" is greyed out, bluetooth

Anonymous

I am unable to connect any device to the laptop through bluetooth, even though I've used the feature before.

When I switch the bluetooth on and right click on the bluetooth icon - "Allow a device to connect" is greyed out.".

I'm using Windows 7, 64 bit. Any suggestions...?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

HOW TO PAIR/CONNECT A BLUETOOTH SPEAKER TO LAPTOP/PC/WINDOWS 7 SOLVED....

Bought a Bletooth speaker ages ago, it is good for what it is and managed to get it paired up with all my other devices - tablet, phone but have never been able to connect it to my Sony Vaio laptop - would always pair then never be able to connect it. Here's how I got it to work..

I decided to start afresh and delete all Bluetooth devices and start again.

Make sure you have your computer Bluetooth turned on

Down in the bottom right tool bar right click on the Bluetooth icon

Click on Join a Personal Area Network

Opens a new Window in Devices and printers

Turn on your Bluetooth Speaker to discover mode

Click Add a Device

Your speaker should show up

DO NOT CLICK NEXT.....

INSTEAD A MESSAGE SHOULD POP UP FROM THE TOOLBAR SAYING A DEVICE IS ASKING TO CONNECT

CLICK THIS MESSAGE

it will then ask you to add a pairing number to connect ( add the default number if your speaker has one refer to manual)

In this case the XMI X-Mini WE does not come with one so I put in 0000

Worked!!

Paired

Now click on Start - Devices and Printers and you should see the speaker XMI X-Mini WE

Right click it and click control

Click connect......

BOOM paired and working

Dont know how or why its working but I an now listening to music via my Bluetooth Speaker.

Now I now this may not work for all but This was driving me nuts and hope it at least works for some..

0 comments

73 additional answers

Anonymous

2016-02-11T17:20:31+00:00

I just tried another phone and it paired and connected no problem. So its something with this phone and Win 10.
Was this answer helpful?

0 comments No comments
Anonymous

2016-02-11T17:06:59+00:00

My problem (scroll back for my report) was solved. I had to ring Lenovo tech support and they directed me to the latest Win7 64-bit drivers. they fixed the problem. I suggest you contact your hardware supplier ans talk to them to make sure you get the right drivers for the actual bluetooth hardware that is on your motherboard (or plugged in to it) - using Windows update is a waste of time - if you think that has the latest drivers from every manufacturer you are misguided - they don;t - this has happened many times with many different devices I've owned.
Was this answer helpful?

0 comments No comments
Anonymous

2016-02-11T15:56:35+00:00

I have the same problems as everyone else. I have a BT mouse works fine, BT Speaker works fine, I can SEND FILES from my Computer to my phone BT works Fine. But Windows 10 prevents my phone from sending files and photos. Also like EVERYONE ELSE reports. "Allow a device to connect" is grayed out. I have updated all the drivers from HP and still nothing. The phone works flawlessly to connect to an older computer running Win XP but OF COURSE that OS is no longer supported so I had to upgrade to this POS Win 10. The phone shows up in the Manage Bluetoth devices as "paired" but nothing allows it to connect.

Also tried Update driver and windows says it is the current driver.

Fed up.
Was this answer helpful?

0 comments No comments
Deleted

This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

Comments have been turned off. Learn more