Keyboard won't work on laptop

Anonymous
2011-02-27T03:17:37+00:00

I just woke my laptop up and the keyboard didn't work, every key that i hit typed 5. So I restarted my laptop and now the keyboard won't type nothing. Any answers?

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2011-02-28T08:48:22+00:00

Hi James,

Who is the manufacturer of Laptop?

Are you using external keyboard?

Most of the time when you hit letters you get numbers with laptop and the workaround is to Try hit the Fn Lock key and Num Lock Key,

If your keyboard stopped working completely then you may try the steps below:

Shutdown the laptop and Remove the battery. Hold in the power button for a few seconds. This resets the motherboard. Replace the batter and startup as normal.

If non of the options work then you may with system restore asper the Link below:

http://windows.microsoft.com/en-US/windows7/products/features/system-restore 

Regards,

Syed Karim

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  1. Anonymous
    2016-08-26T05:59:49+00:00

    I had the same problem. I recently spilt some milk on the keyboard. But I didn't know what to do so I wiped it with my sleeve. The keys were then typing different random letters. I restarted the laptop and none of them were working. I tried connecting a USB keyboard to it, and because I turned it off from the button, it asked me weather I wanted to start from safe mode. I used the arrow keys and it worked. But when it asked for my password, the keyboard just went to sleep and didn't respond!

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  2. Anonymous
    2016-08-26T08:15:25+00:00

    Hi,

    This is a possible hardware issue. We recommend that you contact the computer manufacturer for repair or replacement options if your computer is still under warranty.

    If you have any other concerns, feel free to reply.

    Thanks.

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  3. Anonymous
    2016-09-06T21:27:15+00:00

    in your tool bar, click the arrow pointing up, then right click on filter key and disable it and apply and press ok.

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  4. Anonymous
    2016-09-07T00:33:28+00:00

    Hi,

    Have you tried contacting your manufacturer for hardware concern?

    Let us know how it goes.

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