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Today I saw an update on my windows 7 laptop with kb 976902. It said that it is to allow future updates to install correctly and that after it was installed, I could not remove it. I looked on Knowledge Base for the article about it and it comes back with no results. I have read at some places that it is used by SP1 beta. I do not have SP1 Beta installed on my system.
Does anybody know what this update is for?
Thank you in advance,
vader95
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This isn't SP1 or beta software or even malware (perplexed9, use some common sense). It's an update that readies the system for when the service pack is released. This occured with the service packs for Vista too.
However this update should not have been released without proper documentation so it wouldn't surprise me if people hold off until there are notes available.
*UPDATE* - Documentation has been released - http://support.microsoft.com/KB/976902
We have publiced the corresponding KB article: http://support.microsoft.com/kb/976902
KB976902 is the update to the servicing stackcomponent, same purpose with this update: http://support.microsoft.com/kb/937287
Best regards,
Joshua Tu, MCSE/MCSA +Sec, MCITPPartner Online Technical Community
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After several update checks over the last day or so, I too can confirm that KB976902 installation selection is no longer present via my Windows Update. I never installed nor hid this update. Contrary to some opinions I have read on other forums stating that KB976902 was a forced download regardless of Automatic Update settings, KB976902 doesn't show under:
Control Panel\All Control Panel Items\Windows Update\View update history
nor
Control Panel\All Control Panel Items\Programs and Features\Installed Updates
It would indeed appear KB976902 has been removed and is no longer available through "important updates" from Windows Update at this time...
<edit>
"Black Hole" !?!¿ , it's more like "vanishing black hole"...
</edit>
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i dunno whats going on all i know is i got 4 updates and for some reason when that update installed something went wrong cuz the kb 2388210 failed to install on the 64bit verson of windows 7 then the failed update came back and installed
then the same thing happened on my 32bit version of windows 7 but kb 2249857 failed to install then the failed update came back and installed.
The same thing happened when I installed (26/10), three installed (inc. 976902), but the fourth (2289857) (the 2 TB hibernating reliability update) failed, I rescanned, and it installed fine.
