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Today I saw an update on my windows 7 laptop with kb 976902. It said that it is to allow future updates to install correctly and that after it was installed, I could not remove it. I looked on Knowledge Base for the article about it and it comes back with no results. I have read at some places that it is used by SP1 beta. I do not have SP1 Beta installed on my system.
Does anybody know what this update is for?
Thank you in advance,
vader95
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This isn't SP1 or beta software or even malware (perplexed9, use some common sense). It's an update that readies the system for when the service pack is released. This occured with the service packs for Vista too.
However this update should not have been released without proper documentation so it wouldn't surprise me if people hold off until there are notes available.
*UPDATE* - Documentation has been released - http://support.microsoft.com/KB/976902
We have publiced the corresponding KB article: http://support.microsoft.com/kb/976902
KB976902 is the update to the servicing stackcomponent, same purpose with this update: http://support.microsoft.com/kb/937287
Best regards,
Joshua Tu, MCSE/MCSA +Sec, MCITPPartner Online Technical Community
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I would just like to make it apparent...
That when hiding the installation of 'KB976902'. When then going into 'Restore hidden updates' it is not apparent in the list. When scanning for new updates windows does not find this update.
Seems to totally disappear from windows update altogether... Now i am not sure if this is in anyway 'shady' but just thought i should make it apparent as it is quite odd for an 'important' update to just go missing like that. aka or as been mentioned it seems to have disappeared into a 'black hole'
You have a lot of reason
KB976902 came out October 26th and as of today, October 27th, there still has been nothing about this update from Microsoft. Pushing out updates without timely, informative documentation does not engender Trust with the User.
But that's not all a user has full rights, according to the usual, the be properly informed.
It seems that the trend, as it is being in discussion groups, it gets worse.
Agreed, this is a different update, albeit very similar in description and goal, (prepares the system for future updates) but affecting different code, no doubt. But the real issue is the missing documentation, so until it arrives, it is a legitimate to be cautious and concerned about an update that has a broken link to documentation. Hopefully MS will remedy this in short order. This sort of thing drives IT departments nuts. They certainly cannot apply updates that lack documentation. Supervisor: "You did what?" Answering with, "Gee, it was an automatic update" won't cut it.
There are no shades of gray in a binary world.
