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Today I saw an update on my windows 7 laptop with kb 976902. It said that it is to allow future updates to install correctly and that after it was installed, I could not remove it. I looked on Knowledge Base for the article about it and it comes back with no results. I have read at some places that it is used by SP1 beta. I do not have SP1 Beta installed on my system.
Does anybody know what this update is for?
Thank you in advance,
vader95
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This isn't SP1 or beta software or even malware (perplexed9, use some common sense). It's an update that readies the system for when the service pack is released. This occured with the service packs for Vista too.
However this update should not have been released without proper documentation so it wouldn't surprise me if people hold off until there are notes available.
*UPDATE* - Documentation has been released - http://support.microsoft.com/KB/976902
We have publiced the corresponding KB article: http://support.microsoft.com/kb/976902
KB976902 is the update to the servicing stackcomponent, same purpose with this update: http://support.microsoft.com/kb/937287
Best regards,
Joshua Tu, MCSE/MCSA +Sec, MCITPPartner Online Technical Community
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The validity of this patch, has gone viral all over the web
IMHO, that is the crux of the matter here. All Microsoft had to do was to publish a KB article for this update that can not be removed and the FUD would have never occurred. As Mariner53 has posted, this drives IT departments nuts because there isNO DOCUMENTATION about it.
How hard is it to publish a KB article for an update that has been available since at least June of 2010 for Win 7 SP1 beta testers which has been subsequently pushed out by Windows Updates on October 26, 2010 for all Windows 7 systems ?
The messsage being sent by Microsoft is that it does not care to publish such information or even worse,refuses to.
That behavior is what promotes FUD about KB976902 and starts the viral web reaction.
" Just open wide and swallow " is not a logical reason to install this undocumented, unremoveable update.
MowGreen Windows Expert IT Pro - Consumer Security
Does any "MVP's" would like to chime in on that?
There have been seven (7) posts by MVPs in this thread so far.
~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
Like others are posting, I would hold off until Microsoft "officially" updates the page. The validity of this patch, has gone viral all over the web. I do not know why it is taking so long for Microsoft to update the page with a description of the patch. Does any "MVP's" would like to chime in on that? That would be great.
Thomas Rawding - Network Engineer - Level / Tier 3 and 4
