Disable BiDirectional on the Port tab of printer properties
Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/Default.aspx?adv=1
Out of Paper Error When there is Paper
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
My computer is giving me an error that my printer is out of paper and it is not. It has done this with three different printers.
Windows for home | Previous Windows versions | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Anonymous
61 additional answers
Sort by: Oldest
-
Anonymous
2015-07-24T15:07:54+00:00 Under the "Ports" tab in the Properties page of the Printer check the checkbox of the IP address of the printer and it should be back to normal
-
Anonymous
2015-08-21T17:28:05+00:00 My computer is giving me an error that my printer is out of paper and it is not. It has done this with three different printers.
-
Anonymous
2015-10-28T13:42:39+00:00 unfortunately not for me.
I have a server 2012 R2 back end, with the LaserJet 400 installed via WSD port. Bidirectional is already turned off, and spooler re-started on both client and server...
-
Anonymous
2015-11-08T23:53:04+00:00 I know this is an old thread but recently ran into this issue and simply stopping and restarting the Print Spooler service resolved it for me.