Can't uninstall iTunes program due to missing itunes.msi file.

Anonymous

I click on itunes icon error Problem with shortcut This action is only valid for products that are curently installed. First I tried searching for the file, no luck. I tried system restore. I tried "winrar" apparantly there were no files to extract. i also tried "Ccleaner" is there anything else I can do I've been trying for 48 hours!This is the error message upon uninstalling - the feature you are trying to use is on a network resource that is unavailable. Click Ok or try again or enter an alternative path to folder containing the installation package 'itunes.msi' in the box below. I ran a search and found a file browsed the path selected open and another error message saying it isnt a valid installation package for the itunes program. try to find the itunes.msi in a folder from which you can install itunes.

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Anonymous

Windows Installer cleanup utility is no longer available for download from Microsoft. It was found to damage other components and should not be used.

With that said, it would be best to post this issue in the Apple discussion forums for assistance.

Delete all Apple products from your computer.

See: http://support.apple.com/kb/HT1925

Use the Control Panel to uninstall iTunes and related software components in the following order:

iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)

Then download and install the latest version of iTunes for your operating system.

Please reply back and let us know if this helps.

Thanks,

Marilyn

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76 additional answers

Anonymous

2016-04-16T23:08:26+00:00

Thank you so much. I followed your directions but still received this error message and therefore could not uninstall. The program is easy to use. Thx again. I'm kinda tired of trying to fix the problem. Again, I've tried for weeks. ITunes has not worked right since I upgraded to Windows 10. Since my 30-day uninstall has long past, I'll just purchase Windows 7 or 8. Thx again. Your help was indeed helpful. (I deleted the pix).

Ok. Wow! Scotty121! I rebooted my system, ran revouninstaller again and my problem was completed. Thx. ITunes all gone! Great job! I highly recommend following Scotty121's advice if you too are having problems uninstalling ITunes.
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Anonymous

2016-04-17T01:00:36+00:00

Oh thats great im so glad it has worked . It seems to be the only solution . Someone told me to do it and it worked for me after months of trying everything so im just spreading the word to help others because i know how frustrating it is 😀
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Anonymous

2016-04-17T01:12:18+00:00

Thx again. I was at my wits end. I appreciate it. I will also help spead the word.
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Anonymous

2016-07-28T00:58:13+00:00

Hi there, I have suffered the same fate with iTunes msi   file....

could not do anything with the programme.......

                 Until a   member gave me a solution..... that might work..

Solution.  1' download Revo uninstaller trial version. ( no cost involved )

                2. use forceable uninstall. of iTunes

                3 delete all itune files until the directory is clean.

                4. Reinstall iTunes

               This worked for me. and has saved a heap of frustration.....

                My system is with windows 10 home.....

                my gratefull thanks to the contributor

                zahc
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