Can't uninstall iTunes program due to missing itunes.msi file.

Anonymous
2009-11-15T02:18:15+00:00

I click on itunes icon error Problem with shortcut This action is only valid for products that are curently installed. First I tried searching for the file, no luck. I tried system restore. I tried "winrar" apparantly there were no files to extract. i also tried "Ccleaner" is there anything else I can do I've been trying for 48 hours!This is the  error message upon uninstalling - the feature you are trying to use is on a network resource that is unavailable. Click Ok or try again or enter an alternative path to folder containing the installation package 'itunes.msi' in the box below. I ran a search and found a file browsed the path selected open and another error message saying it isnt a valid installation package for the itunes program. try to find the itunes.msi in a folder from which you can install itunes.

Windows for home | Previous Windows versions | Apps

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Anonymous
2011-03-28T21:02:59+00:00

Windows Installer cleanup utility is no longer available for download from Microsoft. It was found to damage other components and should not be used.

With that said, it would be best to post this issue in the Apple discussion forums for assistance.

Delete all Apple products from your computer.

See: http://support.apple.com/kb/HT1925

Use the Control Panel to uninstall iTunes and related software components in the following order:

  1. iTunes
  2. QuickTime
  3. Apple Software Update
  4. Apple Mobile Device Support
  5. Bonjour
  6. Apple Application Support (iTunes 9 or later)

Then download and install the latest version of iTunes for your operating system.

Please reply back and let us know if this helps.

Thanks,

Marilyn

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  1. Anonymous
    2010-08-14T23:47:47+00:00

    The information on this article might help you if you are having problems but you need to follow all the instructions step by step... the comments on the article are very positive...

    http://HowToUninstalliTunes.com

    Follow all the steps as mentioned.

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  2. Anonymous
    2010-02-16T13:25:15+00:00

    hello

    go to this url download search for itunes delete http://support.microsoft.com/kb/290301

    If this post helps to resolve your issue, Please click the Mark as Answered check mark on this page it helps others who need quick access to answers THANK YOU AND GOOD LUCK

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  3. Anonymous
    2010-02-16T00:55:29+00:00

    Im having the same problem and I can't uninstall itunes. I've tried deleting the program files but it says I don't have authority even though I'm the administrator...???

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  4. Anonymous
    2009-11-15T02:43:18+00:00

    Well, if it works like other web forums, you can click one of the forum categories and search for information on the problem you're having.  I'd start with Installing & Upgrading iTunes for Windows.

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