Can't uninstall iTunes program due to missing itunes.msi file.

Anonymous

I click on itunes icon error Problem with shortcut This action is only valid for products that are curently installed. First I tried searching for the file, no luck. I tried system restore. I tried "winrar" apparantly there were no files to extract. i also tried "Ccleaner" is there anything else I can do I've been trying for 48 hours!This is the error message upon uninstalling - the feature you are trying to use is on a network resource that is unavailable. Click Ok or try again or enter an alternative path to folder containing the installation package 'itunes.msi' in the box below. I ran a search and found a file browsed the path selected open and another error message saying it isnt a valid installation package for the itunes program. try to find the itunes.msi in a folder from which you can install itunes.

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Anonymous

Windows Installer cleanup utility is no longer available for download from Microsoft. It was found to damage other components and should not be used.

With that said, it would be best to post this issue in the Apple discussion forums for assistance.

Delete all Apple products from your computer.

See: http://support.apple.com/kb/HT1925

Use the Control Panel to uninstall iTunes and related software components in the following order:

iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)

Then download and install the latest version of iTunes for your operating system.

Please reply back and let us know if this helps.

Thanks,

Marilyn

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76 additional answers

Anonymous

2016-03-30T12:30:30+00:00

Hi

None of the tips anyone has given worked except for one and it actually worked so if anyone else is having the same problem try this because it will work .

Install Revo uninstaller but dont use the free version as it wont find Itunes . Sign up to the trial version of PRO revo uninstaller and it will find all the itunes and related bits and remove it letting you install your new i tunes . It worked petfectly for me .
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Anonymous

2016-03-30T11:02:40+00:00
Windows Installer cleanup utility is no longer available for download from Microsoft. It was found to damage other components and should not be used.

With that said, it would be best to post this issue in the Apple discussion forums for assistance.

Delete all Apple products from your computer.

See: http://support.apple.com/kb/HT1925

Use the Control Panel to uninstall iTunes and related software components in the following order:

iTunes

QuickTime

Apple Software Update

Apple Mobile Device Support

Bonjour

Apple Application Support (iTunes 9 or later)

Then download and install the latest version of iTunes for your operating system.

Please reply back and let us know if this helps.

Thanks,

Marilyn
That's just it, you cannot uninstall Itunes!
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LemP 74,970 Reputation points Volunteer Moderator

2016-03-18T14:30:29+00:00

You're welcome. Thanks for the feedback.
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Anonymous

2016-03-18T13:27:15+00:00

Hey buddy thank you so much!

That fixIt said this operating system is not suitable bla bla but i downloaded the Revo one and just deleted whatever i saw related to apple and this and that and finally i could download and run iTunes back!!!!!!!! I don't know if its either because iTunes is updates tho.

Doesn't matter. Thanks so so so so much!
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