Cannot download iTunes for Windows 7 64-bit.

Anonymous
2009-12-05T04:51:09+00:00

Iam trying to install ITUNES. I have Windows 7 .I am running 64-bit. I can not get ITUNES to download. It says it is incompatible. I tried version 9.02, anyone please help!!!

Windows for home | Previous Windows versions | Apps

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Anonymous
2009-12-05T07:38:37+00:00

When using a 64 Bit Version of Windows always try to get the 64Bit version Applications to ensure Full Compatibility and Stability.

iTunes also provides a 64Bit version.

Download iTunes 64Bit from : http://www.filehippo.com/download\_itunes\_64/

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Anonymous
2010-05-23T12:20:02+00:00

Hello all,

If you are still having problems installing iTunes on Windows, then try the following:

I suggest you download and install the Windows Installer Cleanup Utility fromhere.

You can use the utility to remove installation information for programs that were installed by using Windows Installer. Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.

Once you have opened the Windows Installer Cleanup Utility, it will populate all of the programs installed on your computer by Windows Installer. Select iTunes and then click on the Remove button. It will remove any corrupt or incomplete iTunes files from your computer. Then remove Bonjour and QuickTime. They will both be installed again with iTunes.

NOTE: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.

Then go to Apple.com and download the latest version of iTunes for 64-bit and try the installation again. You should now be successful in installing iTunes.

If you are still having problems, please refer to the Apple document support: http://support.apple.com/kb/ht1923

Hope this helps.

I'll check back frequently for any other questions.

Thanks,

Marilyn

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think

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Anonymous
2010-09-27T16:01:57+00:00

You are probably getting errors because the iTunes that you originally installed is too old to be updated. I recommend that you uninstall iTunes 8 completely by following the detailed instructions in the following service bulletin from Apple:

http://support.apple.com/kb/ht1923

Read this bulletin carefully and uninstall all Apple software in the proper sequence to avoid problems. Reboot your system after the 'Uninstall' before you continue.

After you have rebooted, download iTunes from this site:

http://www.apple.com/itunes/download/

When you open the download page, notice that the upper option is selected by default. Although it says XP, Vista, Windows7 you DON'T want this download. Select the option below this, which is labeled Windows 64 bit. 

Let me know if you have any further problems.

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Anonymous
2010-09-11T05:12:37+00:00

I just bought a new lap top and had the same problem..i went to this site and downloaded and now is all working for the windows 7..hope it helps out

http://support.apple.com/downloads/iTunes_8_0_2_for_Windows_64_bit

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Anonymous
2010-05-05T00:27:39+00:00

http://www.apple.com/itunes/download/

you want version 9.1.1 available from the Apple site above. This is the latest version for Win 7 64 bit. It worked for me but remember to remove all old Apple software from your PC before installing.

I still can not get Itunes to detect my apple TV on the home network. Does anyone have this problem too?

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  1. Anonymous
    2011-05-08T12:28:42+00:00

    Windows 7 Professional 64bit

    Itunes 10.2.2.12

    Freezing when syncing/downloading.

    Hi All,

    I was having this problem and tried all these different tips but none worked except for this! I registered to try and help others so please give it a go:

    ************************************

    http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/cannot-connect-itouch-get-error-this-ipod-cannot/59e2c026-6a54-4420-9f2d-3d77204077d8?tm=1304856513352&page=2#footer

    This might be caused due to any of the Security program conflicting with iTunes. You may try to uninstall iTunes put the system in clean boot and the re-install iTunes and check if all the services are started.

    To put the computer in Clean boot, follow the below given steps.

    The steps to be performed in clean boot are given below:

    1. Log on to the computer by using an account that has administrator rights
    2. Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility.

    If you are prompted for an administrator password or for confirmation, type your password, or click Continue

    1. On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)
    2. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all

    Note: Following this step lets Microsoft services continue to run. These services include Networking, Plug and Play, Event Logging, Error Reporting, and other services. If you disable these services, you may permanently delete all restore points. Do not do this if you want to use the System Restore utility together with existing restore points

    Once you boot to the desktop reinstall iTunes. Check if you are able to start the services.

    For further information on clean boot please follow the below given link:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.microsoft.com/kb/929135

    After you have finished reinstalling, follow these steps to reset the computer to start as usual:

    1. Click start, type msconfig.exe in the Start Search box, and then press ENTER.

    If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

    1. On the General tab, click the Normal Startup option, and then click OK.
    2. When you are prompted to restart the computer, click Restart

    Hope this information is helpful.

    Amrita M

    Microsoft Answers Support Engineer

     Visit our Microsoft Answers Feedback Forum and let us know what you think.

    ************************************

    Cheers,

    WD

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