Cannot download iTunes for Windows 7 64-bit.

Anonymous
2009-12-05T04:51:09+00:00

Iam trying to install ITUNES. I have Windows 7 .I am running 64-bit. I can not get ITUNES to download. It says it is incompatible. I tried version 9.02, anyone please help!!!

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Anonymous
2009-12-05T07:38:37+00:00

When using a 64 Bit Version of Windows always try to get the 64Bit version Applications to ensure Full Compatibility and Stability.

iTunes also provides a 64Bit version.

Download iTunes 64Bit from : http://www.filehippo.com/download\_itunes\_64/

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Anonymous
2010-05-23T12:20:02+00:00

Hello all,

If you are still having problems installing iTunes on Windows, then try the following:

I suggest you download and install the Windows Installer Cleanup Utility fromhere.

You can use the utility to remove installation information for programs that were installed by using Windows Installer. Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.

Once you have opened the Windows Installer Cleanup Utility, it will populate all of the programs installed on your computer by Windows Installer. Select iTunes and then click on the Remove button. It will remove any corrupt or incomplete iTunes files from your computer. Then remove Bonjour and QuickTime. They will both be installed again with iTunes.

NOTE: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.

Then go to Apple.com and download the latest version of iTunes for 64-bit and try the installation again. You should now be successful in installing iTunes.

If you are still having problems, please refer to the Apple document support: http://support.apple.com/kb/ht1923

Hope this helps.

I'll check back frequently for any other questions.

Thanks,


Marilyn

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think

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Anonymous
2010-09-27T16:01:57+00:00

You are probably getting errors because the iTunes that you originally installed is too old to be updated. I recommend that you uninstall iTunes 8 completely by following the detailed instructions in the following service bulletin from Apple:

http://support.apple.com/kb/ht1923

Read this bulletin carefully and uninstall all Apple software in the proper sequence to avoid problems. Reboot your system after the 'Uninstall' before you continue.

After you have rebooted, download iTunes from this site:

http://www.apple.com/itunes/download/

When you open the download page, notice that the upper option is selected by default. Although it says XP, Vista, Windows7 you DON'T want this download. Select the option below this, which is labeled Windows 64 bit. 

Let me know if you have any further problems.

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Anonymous
2010-09-11T05:12:37+00:00

I just bought a new lap top and had the same problem..i went to this site and downloaded and now is all working for the windows 7..hope it helps out

http://support.apple.com/downloads/iTunes_8_0_2_for_Windows_64_bit

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Anonymous
2010-05-05T00:27:39+00:00

http://www.apple.com/itunes/download/

you want version 9.1.1 available from the Apple site above. This is the latest version for Win 7 64 bit. It worked for me but remember to remove all old Apple software from your PC before installing.

I still can not get Itunes to detect my apple TV on the home network. Does anyone have this problem too?

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  1. Anonymous
    2011-06-01T20:33:22+00:00

    Hello indigo3m,

    If you are getting a error 1606, look at the following information:

    Article ID: 886549 - Last Review: July 2, 2010 - Revision: 7.0

    You receive an "Error 1606" error message when you try to install or remove a Microsoft program

    http://support.microsoft.com/kb/886549

    There is an Automatic FixIt in the KB article that will resolve the issues automatically for you.  You can choose to use the manual editing of the registry by following the instructions in the article.

    NOTE: Modifying REGISTRY settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of REGISTRY settings can be solved. Modifications of these settings are at your own risk.

    Fix the error 1606 first. Then try make sure you have deleted all references to Apple products.

    If you can't uninstall from Control Panel/Programs and Features you may need to download a software removal tool to uninstall Apple components.  

    Use the Apple article: http://support.apple.com/kb/HT1923

    restart your computer:

    1. iTunes
    2. QuickTime
    3. Apple Software Update
    4. Apple Mobile Device Support
    5. Bonjour
    6. Apple Application Support (iTunes 9 or later)

    Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.

    Then download the most current iTunes 64-bit version from the following link:

    http://support.apple.com/kb/DL1047

    Hope this helps.

    Marilyin

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