Hi Prufrockster,
Welcome to Microsoft Windows 7 Answers Forum!
You can try resetting the winsock.
To repair and reset the winsock in Windows 7.
- Click on Start button.
- Type Cmd in the Start Search text box.
- Right click on cmd.exe and Run Command Prompt as an Administrator. Allow elevation request.
- Type netsh winsock reset in the Command Prompt shell, and then press the Enter key.
Restart the computer.
The similar issue was discussed on the below mentioned Microsoft websites also.
For advanced troubleshooting you can check in Safe Mode and perform a Clean Boot Troubleshooting.
Please check whether you face the same issue while working in the safe mode.
- Restart your computer.
- When the computer starts you will see your computer's hardware being listed. When you see this information start to gently tap the F8 key on your keyboard repeatedly until you are presented with the Windows 7 Advanced Boot Options screen.
- Using the arrow keys, select the Safe Mode option you want.
- Then press the enter key on your keyboard to boot into Windows 7 Safe Mode.
- When Windows starts you will be at a typical logon screen. Logon to your computer and Windows 7 will enter Safe mode.
- Do whatever tasks you require, and when you are done, reboot to go back into normal mode.
Clean Boot Troubleshooting.
- Click Start, type msconfig in the Start Search box, and then press ENTER.
User Account Control permission.
If you are prompted for an administrator password or for a confirmation, type the
password, Or click Continue.
- On the General tab, click Selective Startup.
- Under Selective Startup, click to clear the Load Startup items check box.
- Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
- Click OK.
- When you are prompted, click Restart.
- After the computer starts, check whether the problem is resolved.
If the issue is resolved check which third party is causing the problem, referring the link given below:
http://support.microsoft.com/kb/929135
Also you need to uninstall and reinstall the problem software on your computer.
Reset the computer to start as usual
After you have finished troubleshooting, follow these steps to reset the computer to start as usual:
Click Start, type msconfig.exe in the Start Search box, and then press ENTER.
If you are prompted for an administrator password or for confirmation, type your password, or click Continue. On the General tab, click the Normal Startup option, and then click OK.
When you are prompted to restart the computer, click Restart.
Hope it helps.
Thanks and Regards:
**Shekhar S - Microsoft Support.**Visit our Microsoft Answers Feedback Forum.