I keep getting this message - Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding)

Anonymous
2010-05-11T08:51:49+00:00

Hello,

My computer is stuggling to get internet access, I keep getting this message - Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding).  All of the other computers in my house are connected with no difficulty.  Any suggestions?

Thanks

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2010-05-13T13:35:58+00:00

I resolved the problem.  When my router lost power, somehow the addresses got changed so the IP address of the wireless Dell computer no longer fell in the pool of addresses maintained by the router.  When I reconfigured by router and had released and renewed my IP address on the Dell computer, everything started working again.

Thanks for your help!

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  1. Anonymous
    2010-05-13T01:43:02+00:00

    When I say my TCP/IP settings are identical, I mean that both computers have the same Wireless Network Connection Properties  for both  their Internet Protocol Version 6 and Internet Protocol Version 4 properties.  IPCONFIG shows each has a different IP address (192.168.0.2 and 192.168.0.3).  

    I don't see what my internet service provider could do to help.  I can get to the internet from 4 other computers using wireless connections and the computer with the problem can connect via an ethernet cable.  I am using DSL with a Belkin wireless router and a Westell modem from AT&T.  Even the problem computer can ping all other computers inside the router firewall. 

    Unlike Manycole30, my DNS server doesn't come and go - it is always gone for only one of my computers and never gone for the others.

    Any other good ideas?

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  2. Anonymous
    2010-05-13T01:33:32+00:00

    I have used the Windows 7 troubleshooters and that is how I found out that "The DNS server isn't responding".  I've also reset my router to be certain there was no filtering related to blocking my computer from gaining access to the internet.   I can ping any 192.168.x.y device inside the router firewall (hence I know my wireless adapter is working) but cannot get to the internet with the Dell computer.    My HP computer and my iphone can access any internet site so I know the DNS server is accessible.  

    Any suggestions?

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  3. Anonymous
    2010-05-12T13:26:32+00:00

    Their final suggested solution was to reinstall Windows 7 and wipe out all the files on my computer.

     Now that you have finally implied what the OS is we can suggest you could try using the W7 troubleshooters.  ; }

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  4. Anonymous
    2010-05-12T04:01:40+00:00

    I tried both of the Methods above but neither worked.    I am able to connect to my router and can ping any other device on my router.  My problem is that since I can't get a DNS server to respond, I can't connect to the internet.  I have two other computers that can connect fine to the internet using a wireless connection to my same router.   

    I called Dell's premium support number and worked about 2 hours with them but to no avail.   Their final suggested solution was to reinstall Windows 7 and wipe out all the files on my computer.  Not a good suggestion!

    Help!

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