Blue Screen error in Windows 7, only able to use computer in Safe Mode with networking

Anonymous
2010-05-26T02:05:22+00:00

Blue Screen of Death (BSOD) is apperaing in WIN 7 too. I can only use my computer in Safe Mode with Networking. I have several minidump files but how do I use them with WinDbg utility. Also how do I load and verify the symbols. Does anyone have Microsoft support 1800 number? Thanks.

Blue Screen of Death (BSOD) is apperaing in WIN 7 too. I can only use my computer in Safe Mode with Networking.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2010-06-09T00:11:32+00:00

    Thanks No.Compromise,

    I was able to delete the sptd folder that way. The computer was running fine for the last couple of days miracolously. Now I have reinstalled Mcafee to see what happens for next few days. If nothing, then we can rule out Mcafee. I wanted Alcohol because I really hate juggling physical CD/DVDs in the physical drive, so I found another free Virtual CD software and I dont think it uses sptd. So we'll see. Thanks again buddy.

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  2. Anonymous
    2010-06-09T02:50:10+00:00

    Good to hear you were able to get the persistent sptd key deleted.  Hope things continue to go well...!

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  3. Anonymous
    2010-06-09T06:50:31+00:00

    Oh I have also deleted the Alcohol folder in Program Files(x86) but I didnt see any sptd folder in either Program Files(x86) or Program Files. Is there anything I need to do or is sptd still lurking somewhere in the system?

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  4. Anonymous
    2010-06-09T11:10:53+00:00

    If you can't find a file named sptd.sys in the filesystem, it is unlikely you would need to do anything more.

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  5. Anonymous
    2010-06-10T17:33:41+00:00

    I found sptd.sys in C:\Windows\System32\drivers folder. Should I delete it? I am a little hesitant to do so, because it is a system file. Also, no sign of BSODs ever since I reinstalled Mcafee on Monday. So sptd was the culprit behind the crashes.

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