Blue Screen error in Windows 7, only able to use computer in Safe Mode with networking

Anonymous
2010-05-26T02:05:22+00:00

Blue Screen of Death (BSOD) is apperaing in WIN 7 too. I can only use my computer in Safe Mode with Networking. I have several minidump files but how do I use them with WinDbg utility. Also how do I load and verify the symbols. Does anyone have Microsoft support 1800 number? Thanks.

Blue Screen of Death (BSOD) is apperaing in WIN 7 too. I can only use my computer in Safe Mode with Networking.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2010-05-31T18:02:40+00:00

    I have uninstalled Mcafee because I couldnt disable two of its services. Whats SPTD layer? I will test on Alcohol too. I was just wondering how do these apps run flawlessly on my other computer with win xp and so miserably on Vista n 7. Should I go back to win xp? I am updating the Skydrive too. Thanks.

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  2. Anonymous
    2010-06-01T23:45:08+00:00

    There is some information on SPTD in the following link:

    http://www.duplexsecure.com/faq/

    It basically helps Alcohol or similar application work better.

    Please be aware that if you do uninstall Alcohol it will not uninstall SPTD. To uninstall SPTD see "How can I remove SPTD driver on 64-bit OS?" in the above link.

    I don't believe you should have to go back to XP. It may just be getting the right drivers or combination of drivers the work with Windows 7 64-bit.

    If after uninstalling you get any more BSODs please provide the minidump files.

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  3. Anonymous
    2010-06-02T02:12:17+00:00

    Should I uninstall SPTD without uninstalling Alcohol? Its been 27 hours and it hasn't crashed since. I will let it run till tomorrow morning just to make sure. THen I will test on Alchol

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  4. Anonymous
    2010-06-02T03:09:23+00:00

    I would uninstall both.

    However you could hold off and see if any more BSODs occur with McAfee uninstalled.

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  5. Anonymous
    2010-06-02T19:38:20+00:00

    Still no crash. I ll enable for Alcohol now.

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