Blue Screen error in Windows 7, only able to use computer in Safe Mode with networking

Anonymous
2010-05-26T02:05:22+00:00

Blue Screen of Death (BSOD) is apperaing in WIN 7 too. I can only use my computer in Safe Mode with Networking. I have several minidump files but how do I use them with WinDbg utility. Also how do I load and verify the symbols. Does anyone have Microsoft support 1800 number? Thanks.

Blue Screen of Death (BSOD) is apperaing in WIN 7 too. I can only use my computer in Safe Mode with Networking.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

51 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2010-06-10T17:47:16+00:00

    The .sys extension signifies, generally, that the file is a driver (no requirement there, just convention).  So, since you got rid of the sptd key in the registry, you can get rid of the sptd.sys file from the drivers folder. If you're apprehensive about it, first copy the file to removable media, or rename it, etc.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2010-06-10T17:33:41+00:00

    I found sptd.sys in C:\Windows\System32\drivers folder. Should I delete it? I am a little hesitant to do so, because it is a system file. Also, no sign of BSODs ever since I reinstalled Mcafee on Monday. So sptd was the culprit behind the crashes.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2010-06-09T11:10:53+00:00

    If you can't find a file named sptd.sys in the filesystem, it is unlikely you would need to do anything more.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2010-06-09T06:50:31+00:00

    Oh I have also deleted the Alcohol folder in Program Files(x86) but I didnt see any sptd folder in either Program Files(x86) or Program Files. Is there anything I need to do or is sptd still lurking somewhere in the system?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2010-06-09T02:50:10+00:00

    Good to hear you were able to get the persistent sptd key deleted.  Hope things continue to go well...!

    Was this answer helpful?

    0 comments