This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I'm trying Startup Repair on a Windows Vista laptop that won't start up after having reportedly been shut down normally, after what sounded like a Trojan attack. (Not sure what happened to it exactly, but my friend wasn't running antivirus software!)
Startup Repair says "Repairing disk errors. This might take over an hour to complete," but it's been running for about 9 hours now, and trying to Cancel it yields the message "The current repair operation cannot be cancelled" -- is it still actually doing anything? Would it be worth it to let Startup Repair run any longer?
Thanks
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Sorry for not getting back to this thread at the time. In the case of the laptop I was having trouble with, the hard drive had to be replaced. I don't know whether the HD was the cause of the original problem, or shutting down the Startup Repair process damaged the HD.
I gave up on Windows Startup Repair after over an hour. I was hesitant, but powered down anyway. Researching further I found that BCDEDIT didn't have proper values for DEVICE and OSDEVICE for my Windows 7 installation. BCDEDIT showed "unknown" for both of these.
I fixed this quickly by running Microsoft's BOOTREC /RebuildBcd in the Windows Recovery Environment. See: http://support.microsoft.com/kb/927392
I have some computer repair background, but it was pre-vista. I've been in the web/software development field since. I was hoping to find some more information about this startup repair "feature", but it would seem even the 12 hours I have been waiting so far is not unusual. I built this computer a while back and my primary partition it should be scanning consist of two 74GB raptor hdds in raid0, so ~150GB total. So not a lot of space, and these things should be fairly quick.
I don't believe I have anything critical saved on this, but one tool I used regularly in my computer repair days is called "getdataback." It will perform a surface scan of the hdd and not only recover files from a drive previously assumed dead, but recover deleted files as well. I am going to hard reboot this thing..
Hello everyone!
Please, can someone help me? After my computer crashed a week ago I bought a new tower Dell Inspiron . On my old computer I had a EasyUSTodo back up and backed up the files just in case. The person who helps me sometimes with technical issues said that he cannot recover my files from the C ****. Although t back up was installed to my storage drive. Today I installed a free version of easyUS Todo and tried to clon the disk partition in attempt to know if I can recover my files. Cloning took about an hour and then display said it starting startup repair. It is going on around 2 hours now. I did shut down computer completely twice and then it asked what to do and here was my options:
1). Startup repair. - which is runnung
2). System restore- said that I don't have earlier restore point
3). System image recovery - said that I don't have any system image yet
- Windows memory diagnostic
5). Command prompt - I didn't understand what should I do with it.
6). Dell backup and recovery - did not find any issue on my PC.
what should I do?
I assume you have moved beyond this by now, but if not, are you saying you had overwritten your new inspiron's drive with that of your old drive? Hopefully not..I would suggest purchasing a drive dock and simply pulling your storage drive and plugging it into the dock. That way, the drive will then show up within Computer as another drive letter and you can access your saved files from there (copy them over, don't use the old, failing drive as ongoing storage)
Hello everyone!
Please, can someone help me? After my computer crashed a week ago I bought a new tower Dell Inspiron . On my old computer I had a EasyUSTodo back up and backed up the files just in case. The person who helps me sometimes with technical issues said that he cannot recover my files from the C dick. Although t back up was installed to my storage drive. Today I installed a free version of easyUS Todo and tried to clon the disk partition in attempt to know if I can recover my files. Cloning took about an hour and then display said it starting startup repair. It is going on around 2 hours now. I did shut down computer completely twice and then it asked what to do and here was my options:
1). Startup repair. - which is runnung
2). System restore- said that I don't have earlier restore point
3). System image recovery - said that I don't have any system image yet
5). Command prompt - I didn't understand what should I do with it.
6). Dell backup and recovery - did not find any issue on my PC.
what should I do?
I found this thread when my Son's Windows 7 Pro 64 Sony Vaio laptop was locked in start up repair. He called me when he became concerned that the system was locked up. I read the posts and advised him to wait. He left the system powered on and when he returned three days later it is still running start up repair and can't be aborted.
I stopped by to pick the laptop up and take it home with me and pressed and held the power button until the laptop shutdown. When I got the machine home, I connected the power supply and pressed the power button. The first screen offered start up repair or boot windows normally. I chose boot normally and the machine booted to the desktop (!?!?).
I opened a cmd window (run as administrator) and ran sfc /scannow and when sfc finished it reported: "Windows Resource Protection did not find any integrity violations.
I updated Malware Bytes definitions and ran a full scan. Malware Bytes reported 35 objects detected. The full report listed Trojan.Necurs, Trojan.Ransom.Gend, Trojan.Dorkbot.ED, Spyware.Zbot.ED, Trojan.zbot.FKE, Trojan.FakeMS.ED, Hijack.SearchBar along with a host of PUP registry keys. I allowed MB to remove the selected items and it prompted for an immediate reboot to complete the removal.
I ran MB four more times, each time it found additional items ( 35 originally, 17, 3, and 2) before the full scan returned with no results found.
I un-installed Java 6 and installed the latest Java 7.
I ran hardware diagnostics on the hard disk and the disk came up clean with no problems found. I returned the computer to my Son.
Did Windows 7 startup repair work? Who knows? Could we have powered the system off sooner then the three days we allowed it to run? There never was a progress bar during the startup repair "scan" The only reason we let it run was because startup repair responded to key strokes and informed us that it can't be canceled. Malware bytes found problems and fixed them.
