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accu-chek 360 diabetes software will not install on windows 7. I contacted their technical support and they are working on windows 7 version but didn't know when it would be released. I'm currently using it on my wife's xp computer however it is with limited access. I really want to use it on my own computer.
First thought was to use virtual pc xp mode however my hardware doesn't support it. I'm looking for suggestions.
I'm thinking maybe I can get a third party virtual pc or virtual hard drive and install my oem copy of vista home basic on it.
Don't know if this reinstall oem disc would work in this situation.
dell inspiron 1545 laptop
3g memory
160g hard drive (100g avail)
windows 7 enterprise(32b)
thanks,
george
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You must copy the the file folder from CD 2 to the External Software folder on your hard drive:
Place cd 2 in cd drive and copy the content from the external software folder of CD 2 to the external software folder in you folder that you created
So in the External Software folder under your Accu-check folder on your hard drive you should have 2 folders
Adobe Flash Player and Adobe Reader
I have the answer,
5. Use orca to edit the msi file in the file folder you copied all the files to from the CD's ( ACCU-CHEK 360.msi). look for launchcondition and make sure all of this is in there especially the last part or (versionNT=601) as thats what will allow you to install under Win 7 this is how it should look when you are done... (VersionNT = 500 AND ServicePackLevel >= 4) OR (VersionNT = 501 AND ServicePackLevel >= 2) OR (VersionNT = 502 AND ServicePackLevel >= 1)OR (VersionNT = 600) OR (VersionNT = 601)DO NOT CHANGE ANYTHING ELSE!!!
Do a "save as" and over wright the ACCU-CHEK 360.msi file in the file folder on your PC
Run the setup.exe from the file folder you copied all the files to and follow the install instructions... i have successfully intalled on 3 different win 7 PC's you will need to put in your activation key witch is on the back of the book that the CDs are in lower right very small hard to read but it is there.
You can copy the contents of your file folder to a DVD or flash drive and use that to install on other PC's if you want.
you are all welcome....
Hi george1009,
Welcome to Microsoft Answers.
****As you have already contacted the manufacturer for details I would suggest you to stay in touch with them and then install the latest version on Windows 7.
The reinstall OEM disc would not help. The reinstall Vista OEM disc would set the computer back to factory shipped condition. The software is also not listed as compatible with Windows Vista at any stage. For more information about vista compatibility with the software it would be better to take assistance from the manufacturer.
Also, using Third Party Software, including hardware drivers and software can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can be solved. Using Third Party Software is at your own risk.
Hope this helps. Let us know the results.
Thanks,
Meghmala – Microsoft Support
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Thanks Stefan,
My son was trying to get this to work on his work laptop and ran into this same problem. this software sure is wasting a lot of time for us isn't it? he also tried another virtual machine with a copy of xp pro. That setup wouldn't allow access to the usb ports. I've been searching the internet for something that would work with their IR cable but only found stuff that required a serial port cable (I don't even have a serial port). It seems like diabetics need to use ancient computer technology. Every one I know is stuck with with a 10 year old operating system in order to achieve compatability with their pumps and meters.
I keep thinking that it can't be that hard to read a device and produce graphs. I suppose it is not economically feasible given the limited market. Anyway I am still looking for a solution. (I won't give up windows 7 as its the first windows os that I actually like). Oh well I guess that I won't be upgrading the old computer until this is solved.
George
According to a member of a german diabetes forum they are running internal tests of a Windows 7 compatible version (32/64-bit) of Accu-Check 360° at Roche. A release date was not given. The posting dated from 03.12.2009 (12/03/09).
Problem is that that I can´t wait any longer.
I use insulin pumps since eight years now. The remaining lifetime of pump A is 196 days, pump B as a spare has six weeks on it.
The health insurance companies have exacerbated the rules for paying new pumps. This results in Roche not delivering "two pumps for the price of one", the new "Spirit Combo" is not limited in lifetime anymore (it was two years each). In addition to achieving the goals of therapy (HbA1c) nowadays a complete documentation of the insulin therapy (injections, carbohydrates, events, actions) over the last 3 months is mandatory. It must be demonstrated that CSII therapy shows better results than Intensivied Conventional Therapy (ICT).
A new prescription can be rejected when the blood glucose is not measured at least five times a day on ALL days of the 3 month documentation. That was reported for the state of Bavaria, where I live in.
