I receive the following error code for updates 800 70641

Welcome to the Microsoft Windows Vista Communities site. Windwos Update Error 0x80070641 The definition of the error code you’ve received 0x80070641 can be found below: ERROR_INSTALL_SERVICE_FAILURE - The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. If you can successfully install applications that rely on the Windows Installer then the service itself is most likely functional, and was simply in use at the time of the update. Thus, you will want to make sure that the Windows Installer service is not in use prior to attempting updates. If the issue persists after you’ve confirmed no installations are taking place proceed with the troubleshooting below. How-to stop the Windows Installer service. If you are sure no installations or configurations, which rely on the Windows Installer , prior to updating you can try manually stopping the Windows Installer service, and then attempting Windows Update. If the error code persists after that the issue may be related to a corrupt or otherwise damaged Windows Installer. Stop the Windows Installer service and then use Windows Update… 1. Click Start , click All Programs , click Accessories , right-click Command Prompt , and select Run as Administrator . 2. At the Command Prompt window type the following, and press Enter : 3. net stop msiserver Note : This will effectively stop the Windows Installer service. This service will load-on-demand so manually stopping it does not adversely affect the computer. --- 4. Launch Windows Update , and then attempt to install the previously failed updates. If this troubleshooting does not address your present error code please let the community know. Be sure to include all relevant information, and the steps you’ve already taken to try resolving this issue. Please include the results of the troubleshooting I’ve provided, and we would be more than happy to assist you further. [Jared Support Engineer - MSFT]( http://social.answers.microsoft.com/en-US/Profile/?user=Jared%20-%20Support%20Engineer &referrer=http://social.answers.microsoft.com/Forums/en/vistamedia/threads/&rh=R3rk8MPMvm8nd0qgOMUczYzYrc8D7Pq4ADJ%2b0jJsb%2bc%3d) Microsoft Answers Support Engineer Posting to you from Windows 7!

This did turn off the Windows Installer, and I am still getting the same error codes 80070641 and 641 when trying to install the updates. It does seem apparent there is a windows installer problem.

I have run this in the CMD prompt and still get a error when attempting to download new updates or even when logging onto my account a Error stateing windows installer is not responding.

Hi Dougerock, This error means the following "The windows Installer Service could not be accessed.this can occure if you are runninf windows in safe mode, or if the windows installer is not correctly installed." Re-install latest windows installer..or you can try following command in command prompt.. MSIEXEC /Unregister MSIEXEc /Regserver Regards, Sohail Patel "MCSE 2003 | ITILv3 | "A journey of a thousand miles begins with a single step."

updates not responding error code 80070641

Answer accepted by question author

Anonymous

Welcome to the Microsoft Windows Vista Communities site.

Windwos Update Error 0x80070641

The definition of the error code you’ve received 0x80070641 can be found below:

ERROR_INSTALL_SERVICE_FAILURE - The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed.

If you can successfully install applications that rely on the Windows Installer then the service itself is most likely functional, and was simply in use at the time of the update. Thus, you will want to make sure that the Windows Installer service is not in use prior to attempting updates.

If the issue persists after you’ve confirmed no installations are taking place proceed with the troubleshooting below.

How-to stop the Windows Installer service.

If you are sure no installations or configurations, which rely on the Windows Installer, prior to updating you can try manually stopping the Windows Installer service, and then attempting Windows Update. If the error code persists after that the issue may be related to a corrupt or otherwise damaged Windows Installer.

Stop the Windows Installer service and then use Windows Update…
1. <br>Click<br>Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.<br><br><br>2. <br>At the<br>Command Prompt window type the following, and press Enter:<br><br><br>3. <br>net stop msiserver<br><br><br><br><br>	Note:<br>This will effectively stop the Windows Installer* service. This service will load-on-demand so manually stopping it does not adversely affect the computer.*	<br>	---	<br><br><br><br>4. <br>Launch<br>Windows Update, and then attempt to install the previously failed updates.

If this troubleshooting does not address your present error code please let the community know. Be sure to include all relevant information, and the steps you’ve already taken to try resolving this issue. Please include the results of the troubleshooting I’ve provided, and we would be more than happy to assist you further.

[Jared

Support Engineer - MSFT](http://social.answers.microsoft.com/en-US/Profile/?user=Jared%20-%20Support%20Engineer&referrer=http://social.answers.microsoft.com/Forums/en/vistamedia/threads/&rh=R3rk8MPMvm8nd0qgOMUczYzYrc8D7Pq4ADJ%2b0jJsb%2bc%3d)

Microsoft Answers Support Engineer Posting to you from Windows 7!

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updates not responding error code 80070641

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