Try going to this link hope it helps www.**winhelponline.com**/
Start the Windows Installer service
- Click Start, type Services.msc and press {ENTER}
- Double-click Windows Installer
- Set the Startup type of Windows Installer to Manual
- Click Start to start the service. Note down the error message if any.
- Click OK.
Windows Installer Registry Fix
If the above steps do not help or if the Windows Installer service is not listed in the Services applet, follow these steps:
- Download msiserver.zip and save it to Desktop.
- Unzip the file and extract msiserver.reg to the Desktop.
- Right-click msiserver.reg and choose Merge.
- Click Yes when asked for confirmation.
- Restart Windows.
I followed your instructions and it actually got past the starting windows install without the error message, which is good. But...... now it's giving me a message saying The feature you are trying to use is on a network resource that is unavaiiable. Click
okay to try again, or an alternate path to a folder containing the installation package "SinglImagWW.msi in th box below"..Now I;m lost again, please help. We are almost there....