The remote procedure call failed and did not execute

Anonymous
2010-02-01T07:42:52+00:00

whenever I go to update Windows 7 my new laptop freezes and the computer ends up not responding. Whenever I try to open my computer, documents, control panel or search the following error message appears The remote procedure call failed and did not execute

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-02-02T01:06:17+00:00

Hi aaabbbcccdddeeefffggg,

Try the following steps :

Type Services into the start menu search box.

In Services, scroll down to "Remote Procedure Call" and make sure the status says "Started"

and set to Automatic.

The second "RPC Locator" should be set to "Manual".

If the issue persists, as a workaround you may perform an online scan on your computer and check if the error message is caused due to malware or any virus.

Now visit the below provided link to perform an online scan on your computer.

http://onecare.live.com/site/en-us/default.htm

Later try installing updates and check.

Azeez Nadeem - Microsoft Support

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  1. Anonymous
    2015-07-11T16:47:07+00:00

    Thank ou for reply but posted this some time ago and was able to sort it out via forums

    How did you sort it out?

    I am having the same problem after ending process "explorer.exe" and restarting it. I did this because my desktop crashed and I read on a forum that this restarts the desktop, but then it caused the following problem:

    Half the icons on the desktop I click on result in a dialog box saying "The remote procedure call failed and did not execute".

    Thanks,

    Shushanto.

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  2. Anonymous
    2015-07-24T19:34:46+00:00

    I tried doing this, and it still hasn't helped. I did everything that you said to do and it's still doing it.

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  3. Anonymous
    2015-10-14T08:48:19+00:00

    It does not work for me even if I did the steps correctly. Help.

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  4. Anonymous
    2015-10-31T19:31:26+00:00

    Mr. Nadeem,

    I have 3 external hard drives.  I use them on both my Windows 10 desktop and my Windows 8.1 laptop.

    2 of the external hard drives work fine on both devices.

    1 of the external hard drives produces the following message on my Windows 10 desktop: "The remote procedure call failed".  This message occurs intermittently on my Windows 10 desktop.  This message is not generated on my Windows 8.1 laptop.

    When I try to eject the hard drive from my Windows 10 desktop, I continually get the message: "This device is currently in use.  Close any programs or windows that might be using the device, and then try again."  I have done so, yet this error message continues even having left the desktop for hours on end.  I do not believe anything is running that is accessing the hard drive such that it is "currently in use" for hours and hours in my absence.  Remember, this is a hard drive to which I write and from which I read, very quick, sporadic actions, not on-going use.

    Using both my Windows 10 desktop and my Windows 8.1 laptop, I have scanned the external hard drive for errors.  No errors exist.

    Windows 10 performed updates last night.  Windows laptop is fully up-to-date.

    I never encountered this issue when my desktop was running Windows 7.  Admittedly, I have encountered problems on a daily basis since my upgrade to Windows 10.  This "free" upgrade has cost me hours upon hours of lost time, and higher blood pressure readings.

    I run a full scan of Windows Defender every week.  I have never had an issue.  This problem has been on-going for over two weeks.  I fully expect that Windows Defender has done its job well.  Also note that my two other external hard drives are having no issues thereby suggesting that the virus excuse cannot be made.

    I have tried your suggestion.    My "Remote Procedure Call" does not say "Started" as you say we should make sure; rather, mine says "Running" and I do not know how to change to "Started".

    QUESTIONS:

    1. Would you concur with me that Windows 10 is the problem here? 
    2. If not what could be the problem given that my Windows 8.1 laptop is having absolutely no difficulties and I did not experience the problem when I was running Windows 7?

    I have asked two, well-articulated questions.  Please respond by answering my questions such that a third grade child can understand your response.  A response that does not answer my questions is useless.  If you choose not to answer my questions then please extend to me the courtesy of stating that you decline to answer my questions.  Feel free to add any commentary, as long as you answer my 2 questions.

    And, yes, this is the Microsoft Windows 10 problem du jour that I did not bargain for when I upgraded.  Yes, I do have better things to do than to solve, daily, Microsoft problems that are inflicted upon me by Microsoft.

    Thank you.

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