The remote procedure call failed and did not execute

Anonymous
2010-02-01T07:42:52+00:00

whenever I go to update Windows 7 my new laptop freezes and the computer ends up not responding. Whenever I try to open my computer, documents, control panel or search the following error message appears The remote procedure call failed and did not execute

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-02-02T01:06:17+00:00

Hi aaabbbcccdddeeefffggg,

Try the following steps :

Type Services into the start menu search box.

In Services, scroll down to "Remote Procedure Call" and make sure the status says "Started"

and set to Automatic.

The second "RPC Locator" should be set to "Manual".

If the issue persists, as a workaround you may perform an online scan on your computer and check if the error message is caused due to malware or any virus.

Now visit the below provided link to perform an online scan on your computer.

http://onecare.live.com/site/en-us/default.htm

Later try installing updates and check.

Azeez Nadeem - Microsoft Support

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  1. Anonymous
    2012-06-03T18:41:48+00:00

    Thank ou for reply but posted this some time ago and was able to sort it out via forums

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  2. Anonymous
    2012-06-04T10:43:23+00:00

    Hi DanutaOliphant,

    Thank you for keeping us informed.

    If you face Windows issue in future let us know.

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  3. Anonymous
    2012-06-08T20:26:09+00:00

    I'm also having the same issue...both settings for "Remote Procedure Call" and "RPC Locator" were already showing the right settings. I'm performing an online scan but so far, no infections indicated...I still cannot access any of my folders (applications are okay, but my folders have much needed finals research on them)...help please!

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  4. Anonymous
    2012-06-09T11:28:34+00:00

    ​ Hi JessiePearey,

    • Have you tried System File Checker scan as suggested in my previous post?
    • When you say "cannot access any of my folders” which folders are you referring to?
    • What is the error message received when you try to access the folders?

    Please provide us more information on the issue so that we can assist you better.

    Thanks!

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